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Body Shop

Real Reviews From Verified Customers

Graham A.
Vehicle Make : Subaru
5 out of 5
4/2/2017
They were amazing
Gerald T.
Vehicle Make : Jaguar
5 out of 5
3/31/2017
I really liked the text message status updates.
Jenny C.
Vehicle Make : Nissan
5 out of 5
3/31/2017
Excellent job
Mark C.
Vehicle Make : Toyota
5 out of 5
3/31/2017
Great work delivered ahead of time
Karen M.
Vehicle Make : Toyota
4 out of 5
3/26/2017
excellent customer service interior was a little dirty but other than that I would highly recommend you.
Lanny H.
Vehicle Make : Ford
4 out of 5
3/25/2017
Very professional and the work was performed to standard.
Aurora M.
Vehicle Make : Volvo
1 out of 5
3/25/2017
When we went to pick up the car, the work was not completed as promised after 3 days of delay. We're awaiting for a call to pick it up. One final note, car finish had buffer swirl marks all over the car. Totally unacceptable work to date.
Keith S.
Vehicle Make : Toyota
2 out of 5
3/24/2017
Took too long
Dan H.
Vehicle Make : Dodge
3 out of 5
3/24/2017
The only issue I had was my sunroof did not respond. I pulled and reset the fuse and it now works fine. Car is doing great.
Alden G.
Vehicle Make : Honda
2 out of 5
3/23/2017
There was not enough communication during the beginning and middle part of the repair process. I found myself calling the shop a lot to check on the status when I should have been receiving updates every few days through text or calls to keep me informed. I specifically chose this repair shop out of a large list of repair shops authirized by my insurance company because this repair shop's website claimed that customers would be kept informed frequently on the status of their repair. The website also says customers can check on the status of their repair by entering the repair number on the website but this website feature did not work. I did receive 2 text updates during the later part of my repair but this did not make up for not receiving updates for the first 2 ****/2 weeks my vehicle was at this repair shop.
Robert D.
Vehicle Make : Acura
5 out of 5
3/23/2017
They kept me updated with every step of the process and were extremely nice! They even finished way ahead of schedule. they washed and cleaned the inside of my car (which I wasn't expecting) and blew me away with their awesome customer service. I would definitely go back to this location if I need any body repairs in the future. Great place and great customer service!
Caroline M.
Vehicle Make : Kia
5 out of 5
3/18/2017
Lisa Holley is the best! She helped me every step of the way! Kudos to Lisa Holley!
Candace F.
Vehicle Make : Ford
5 out of 5
3/17/2017
Very friendly, prompt, service
Felix L.
Vehicle Make : Scion
4 out of 5
3/15/2017
Robert was of great help in explaining the status of my daughters vehicle from the hail damage and specifically made a trip out to Stafford to drop per vehicle off so that she could have her vehicle with her parking pass to go to Mary Washington in the morning for class. That was greatly appreciated. Sincerely, Susan Cugle-****
Shannon R.
Vehicle Make : Chevrolet
2 out of 5
3/15/2017
I wanted my car back !!! ????????????????????
Timothy G.
Vehicle Make : Dodge
5 out of 5
3/14/2017
You staff were outstanding. Tammy was extremely helpful and took exceptional care of me throughout the repairs. She is by far the best service representative I have ever had the pleasure of working with.
**** Y.
Vehicle Make : Chevrolet
4 out of 5
3/12/2017
my daughter recommended this location after my car received freak hail damage. they got me in and out extremely fast considering the amount of other vehicles with hail damage as well, allowing me to be able to return home to TN with no hail dents.
Richard H.
Vehicle Make : Hyundai
4 out of 5
3/11/2017
The Service King technician went above and beyond the call of duty.
Robert F.
Vehicle Make : Jeep
4 out of 5
3/8/2017
Everyone was very helpful and courteous. The entire process from setting up the insurance inspection through picking up the finished vehicle was smooth, quick, and efficient. I haven't had the chance to closely inspect the repairs, but so far they look good. My wife plans to drop our Mustang off tomorrow for the same type hail damage repairs and I expect it will go just as smoothly. Thank you!
Stefanie M.
Vehicle Make : Chevrolet
5 out of 5
3/8/2017
Lisa Volley and the crew were wonderful, keeping me informed every step of the way. Couldn't ask for a better crew Thanks

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