Richard C.
Vehicle Make : Toyota
It was a very professional and beautiful job on my car and I appreciate that
Sonya R.
Vehicle Make : Kia
The process between Service King and the insurance company was very coordinated. The notification process was detailed. The work performed was superb. The entire team were professional
Ashok Juhi.
Vehicle Make : Nissan
Extremely satisfied .mr.rafik abdool specially very nice and co operative . All staff nice to talk.
Sheila B.
Vehicle Make : Toyota
I appreciated the text message updates.
I also appreciated the live contact from the Team Captain that was assigned to my vehicle. Customer Service was paramount and my vehicle looks great. I was made to feel comfortable through the entire process under the circumstances that brought me to you.
Keep up the good work.
Lakeisha M.
Vehicle Make : Dodge
Thank you doin a great job my car.
Rosita T.
Vehicle Make : Hyundai
I appreciated updates about progress of repair, pricing transparency and great customer service. These things build trust.
Mario W.
Vehicle Make : Acura
When I initially scheduled my appointment, I was asked to clean my car out entirely which I happily did. However when I got to the appointment and they took pictures of the accident, I was told that I would bring my car in at another date for service. I asked why was I asked to clean my vehicle if my car wasn't being service that day. What's even more irritating was that I asked when I called to make the first appointment and they said yes I needed to clean it out. Apparently not the case.
The other issue I had was with the rental. I asked for a vehicle comparable to what I drove not a 2017 Kia. If I owned a Porsche I would expect something close to a Porsche. The kia I had a backup camera I could barely see out of, no leather seats, etc. I'm not saying I needed all of the current features I drove but comparable is comparable and I didn't get it.
My husband received better service when he was there last year under professional collision. Service King needs to be a little bit more organized in opinion.
Willis M.
Vehicle Make : Volkswagen
The frequent updates were very helpful. I never felt I needed to call the shop to get the status of the repair work. Best of all the repair looks great.
Ovais K.
Vehicle Make : Honda
Not completed
Sarah M.
Vehicle Make : Pontiac
Great service
**** M.
Vehicle Make : Ford
Larry did a fantastic job helping me, thank you so much Larry!
Ronald J.
Vehicle Make : Mazda
Be little more on time
J Reggie.
Vehicle Make : Hyundai
Everything looked beautiful. Interior even wiped down and looking spiffy. From beginning to finish it was a pleasure working with you. Professionalism and customer service above par!
Anthony D.
Vehicle Make : Lexus
I will follow up with a letter but for now your staff was superior, well organized and show a kindness not normally found in a business . I thought your daily update system was very efficient . I would highly recommend your services to all in need. You have an outstanding service ! Thank you.
Anthony P. DiBenedetto Sr
LTC U S Army Retired
Peter S.
Vehicle Make : Hyundai
What can I say? Superlative service from start to finish and my car looks better than it did before it was hit.
Kelley R.
Vehicle Make : Chevrolet
Second time having my car repaired. GREAT service. GREAT customer service. Fully trust them with my car.
Shirley H.
Vehicle Make : Honda
Whole experience was very professional and your staff is very courteous. Keep up the great customer service thank you shsas
Kenneth M.
Vehicle Make : Hyundai
Great job
Milton B.
Vehicle Make : Nissan
Looks great and quick service. We appreciate it!!
Patricia M.
Vehicle Make : Volkswagen
I am extremely happy with the service and all the people that l had contact with. One of the most professional people l've talk to based on this type of business.
Thank You
Patricia
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