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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 449 reviews 76%
4 star 92 reviews 16%
3 star 10 reviews 2%
2 star 9 reviews 2%
1 star 27 reviews 5%
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(All Vehicle Makes)
Charles M.
Vehicle Make : Ford
5 out of 5
6/30/2017
Top notch, friendly and knowledgeable
Belinda K.
Vehicle Make : Dodge
5 out of 5
6/29/2017
I was kept informed and repair was fast.
Nicolas U.
Vehicle Make : Dodge
5 out of 5
6/24/2017
We have used Service King many times...even when it was southern auto body and we have been very pleased every time. Excellent work !
Eric R.
Vehicle Make : Ford
5 out of 5
6/24/2017
It all started with the initial contact with the front office personnel. They were very courteous and responsive to all questions. The daily up dates and status of the work was unexpected and a surprise. The quality of the work was excellent and the paint job made it look like there had never been any damage. Any future work that I require you will be my first choice to do the work.
Alexander B.
Vehicle Make : Toyota
5 out of 5
6/24/2017
Great communication excellent outcome
David K.
Vehicle Make : Honda
5 out of 5
6/24/2017
Good service, great communication. Thanks.
Howard H.
Vehicle Make : Ford
2 out of 5
6/21/2017
The procedure that your shop followed needs to be reviewed...I told the service writer when the car was brought to your shop that there was suspension damage. I went to the shop a week later and while looking at the vehicle with the service writer again said that there was damage and was told that the procedure was to do all sheet metal repairs and paint then an alignment. So...instead of finishing on time when it was originally promised on Friday June 16...because they had to order the part...instead of checking it out and having the needed parts on hand it was not completed until Tuesday...so I have had to rearrange my meetings and s schedule to be available when the vehicle was finished... I am an add certified master technician and a shop owner... I think your people need more training
Mark S.
Vehicle Make : Ford
5 out of 5
6/20/2017
Very professional and quick service. Thanku very much!
James H.
Vehicle Make : Fiat
4 out of 5
6/20/2017
Long live Southern Auto Body!
Paul C.
Vehicle Make : Ford
5 out of 5
6/18/2017
as usual professionally done. I was kept informed of the progress and happy with the repair. You should know that I never shop around what I need bodywork I trust what you do and I am probably a lifetime customer
Belinda M.
Vehicle Make : Hyundai
5 out of 5
6/17/2017
Everyone gave excellent customer service ! Car looks great !
Andrew D.
Vehicle Make : BMW
5 out of 5
6/15/2017
Staff was great.
Lindsay G.
Vehicle Make : Buick
5 out of 5
6/15/2017
I absolutely loved the regular text and call updates. It made me really feel like my car was a top priority even though I know I was one of many being worked on.
Christopher T.
Vehicle Make : Toyota
5 out of 5
6/13/2017
They did a wonderful job and the work was done in a very perfenol manner and the receptionist was a delight to deal with Chris Tulloch
Nicole B.
Vehicle Make : Chevrolet
3 out of 5
6/12/2017
Only concern is that my bumper is hanging out a bit and doesn't seem to be screwed all the way in.
Brian H.
Vehicle Make : Dodge
5 out of 5
6/9/2017
Holly was a huge help got the repairs done quickly as promised Thanks to the whole team
Hector M.
Vehicle Make : Jeep
5 out of 5
6/5/2017
Thank you Holly for helping me through my first collision repair. I appreciated all the calls, and the updates.
Ryan E.
Vehicle Make : Nissan
5 out of 5
6/3/2017
I appreciated the texted feedback on the timing of my car repair completion. I also appreciate that it was done a week ahead of schedule. My car looks great and the lifetime warranty is an added bonus. Thanks!!
Ellen F.
Vehicle Make : Nissan
5 out of 5
6/3/2017
Holly was very helpful and kept me updated She had my car back to me day's before the expected date.great service and the work looks great
Michael P.
Vehicle Make : Ford
4 out of 5
6/2/2017
Service was done sooner than expected

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