Service King Lorton

Very professional employee !!!

The service was quick, efficient, and excellent. I was treated with total respect and with sincere thoughtfulness. Thank You!

You did a great job. Thank you

Such a good and caring team.

The timeline was pushed back a tiny bit but wasn't a hassle I was updated every step of the way. It was also due to no fault of there own and my car looks brand new! I had a great experience and will tell anyone who needs there help to pay them a visit!

Very professional from beginning to end of process. Andrew was terrific in keeping us up to date and always going the extra Mike on our behalf.

Excellent customer service, attention to detail and follow-up throughout entire process

I was very pleased with the service I received in repairing my car. The staff was very courteous and their communication with me during the process was excellent. I really liked the text messsges. My car looks great. It is cleaner than when I brought it in. Thank you for a job well done.

Swift professional service, always kept updated on progress of repair via email and also telephone updates. Satisfied with the work done and surprised by the condition (well cleaned) of car at delivery. Thank you

You guys were very helpful and always kept me up to date on what was happening with my car. I will definitely recommend service king to anyone I know in the future

This is my second time using service king and the services provided have always been great quality. Anastasios kept me informed throughout the process and he went the extra mile to make sure my car was returned in a timely fashion.

Best service ever! I was given a run thru on exactly what was going to happen, what happened and what I should look for going forward. Their work was on time, professional and above and beyond. Tasos took care of me like he knew me. I was given a time frame for the repairs and they were spot even, maybe even finished sooner. When I got my car back they had washed it, and vacuumed!!! They really went out of their way to make me, the customer, happy. Thank you Tasos for making what would normally be a painful experience a pleasant one! Absolutely the best experience that I have had at Service King!

I was kept up to date with the status of my repair and it was gone in a timely manner well within the limits of my expected delivery date. My truck looks great.

They did a great job, kept you informed on progress, even finished ahead of given date.

Tasos Anastasiou took great care of repairing my car. He kept in touch with great communication. Excellent service. The ladies in the office were great as well. Very nice and helpful. Very organized operation. I will defiantly recommend your business to others. Thank You!

You all did a fantastic job on the car. I couldn't be happier!

Great Job

Awesome customer service extremely satisfied

Overall, I'm pleased and satisfied with experience, especially in the areas that count, quality of the repair and customer service. Customer service was outstanding. Tasos and the front office made the experience painless and efficient. I received regular updates on the progress of the repair and the repair was completed on time, in fact sooner than originally promised. The car was detailed and looked like it was just out of the showroom. I'm pleased with the quality of the work; as far as my untrained eye can see, I do not detect any blemishes or other faults that were the subject of the repair. Looks like new. Tasos and the front office staff were very professional and courteous. A couple of comments for you to consider as they relate to the condition of the interior of the vehicle after the repair. This would deal more with the techs who serviced it than it would the customer service rep who was great. ****) the driver side seat belt harness is now appreciably more difficult to pull; (2 the settings for the dash info display were tampered with and different from what was set; 3) the driver seat was out of the normal driving position, including the lumbar support which is unusual; and 4) there are two small dents in the left rear passenger interior door jamb which to my recollection were not there when I brought the car in for repair. They resemble tool or wedge marks. I'm happy to elaborate and discuss further.

Tasos Anastasiou was very helpful and a pleasure to work with. Great communication and great job fixing my bumper. This was as smooth and convenient as I could have hoped for. Thanks again.