Daniel K.
Vehicle Make : Lexus
My car looks great! The staff did a great job. Joe Akin, my POC, did a fantastic job of keeping me informed. I would definitely use Service King again as well as recommending it to others.
James K.
Vehicle Make : Honda
Really helpful and reassuring
Elite L.
Vehicle Make : Ford
Excellent job great communication
William S.
Vehicle Make : Ford
Matt and the entire staff at Service King did a great job -- completely professional and customer focused from beginning to end. It was a pleasure doing business with them. I'll definitely use Service King for all of my future collision repair needs.
Tiffany I.
Vehicle Make : Honda
I was so excited when I picked my baby up. It was like my car was never involved in an accident. They literally had it looking and feeling like the day I drove it off the dealer’s lot. Joe was GREAT! The entire team that worked on my car did an awesome job.
Vishnu M.
Vehicle Make : Tesla
Greg Inabinetg walked me through the process, kept me informed, advised me on my options and made my experience much nicer. Thanks
John A.
Vehicle Make : Lexus
Fantastic service and the staff was very polite & friendly.
Kim Nichols.
Vehicle Make : Volvo
It went smoothly and it was no inconvenience.
Laura V.
Vehicle Make : Acura
Great team. Excellent customer service; very smooth experience
Rob C.
Vehicle Make : Ford
Extremely professional and competent staff. Made the whole process less painful. Estimate was quick, clear and accurate. Special thanks to Ty Washington - a class act individual.
Jennifer R.
Vehicle Make : Mazda
Everyone was very friendly and helpful. They quickly worked with USAA to resolve issues and communications and kept me updated throughout the process.
Jeannie S.
Vehicle Make : Kia
Excellent service. I received phone calls with status of my repair. My car looks brand new. I am so happy with the service I have received. The employees were all professional and extremely knowledgeable. I can’t rave enough about the service I have received
Jeffrey K.
Vehicle Make : Honda
Excellent support and work by Ty. And Jessica always updated me on the status of repairs.
Juan M.
Vehicle Make : Honda
All has been resolved, issues:
****. Once the check from thw insurance was received on your behalf, nobody reached out to me which delayed my pick up by 4 days- not good.
2. A snall spor were the paint chipped off on the right side was noticed. Already ser up appointment to return and repair.
Susanne P.
Vehicle Make : Honda
Our service manager, Joe, was super friendly and fantastic at communicating what was going on with my car! He called me almost daily with updates and dealt with the insurance company so that i did not have to. Also my car was beautifully cleaned and the damage was completly fixed and it looks great! Wil definitely come back!
Elizabeth W.
Vehicle Make : Tesla
Where to start one you broke our when show which added time to the repair to we had to call repeatedly to ask for status we were not kept in form 3 when we went to pick it up I brought out the wrong car for when we were going through the walk through there was trash that we did not put in the car left in the front trunk there was a scratch still on the car for the repair that you did and driving it home the cruise control does not work
Gemma C.
Vehicle Make : Toyota
Was so impressed with the friendly and professional staff and really appreciated the phone call updates on how the car was doing ever few days
Andrew K.
Vehicle Make : BMW
I would have appreciated an update on the status of the repair of my vehicle. A more thorough explanation about the work done and any after care information would have been appreciated. Instead, I had to keep asking questions and after the first couple questions with minimal response I stopped asking (except one follow-up phone question after vehicle pickup). I didn’t feel like questions were welcomed or communicating was a priority.
Frank M.
Vehicle Make : Lexus
Led by Joe, my experience was exceptional - highly professional result set on a foundation of customer courtesy and service. I will highly recommend Service King to colleagues and friends at times appropriate.
Mick McKeown DMD
Harold S.
Vehicle Make : Toyota
Good work. Took too long to fix a door. Nine days is too long to fix a door.
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