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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 194 reviews 82%
4 star 28 reviews 12%
3 star 4 reviews 2%
2 star 5 reviews 2%
1 star 7 reviews 3%
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(All Vehicle Makes)
Michael C.
Vehicle Make : Dodge
5 out of 5
10/16/2016
Great job communicating progress with customers.
Rethana K.
Vehicle Make : Lexus
4 out of 5
10/15/2016
I thought they did a great job repairing my bumper. After that was done with, they washed my car and even detailed it as well and I didn't expect them to do that. I was very please with everything. I thought everyone who I spoke with was very nice and professional and they were very great with their customer service.
Mary P.
Vehicle Make : Ford
5 out of 5
10/12/2016
Brandon did a great job keeping me informed about the progress. I am as very impressed.
Loni H.
Vehicle Make : Ford
5 out of 5
10/12/2016
Brandon was so very helpful and kept me informed all along the way. My car looks brand new again. Thank you
Martha L.
Vehicle Make : Subaru
5 out of 5
10/7/2016
I was kept well informed about the process. The staff were very helpful and friendly. The work was completed ahead of time. Branson was absolutely fantastic. Great experience. Would recommend to others. Thank you so much.
Hallie R.
Vehicle Make : Toyota
5 out of 5
10/5/2016
Great!
George A.
Vehicle Make : Ford
5 out of 5
10/3/2016
They were very detailed in their explanation of the work and the work it self was as good as new
Sherwin G.
Vehicle Make : Honda
5 out of 5
10/3/2016
Thank you very much for speedy service.
Robert C.
Vehicle Make : Volkswagen
2 out of 5
9/29/2016
Very very very unsatisfactory experience, untrustworthy company
Nick E.
Vehicle Make : Toyota
5 out of 5
9/29/2016
Brandon was extremely helpful and caring during the whole process of the car repair. I have never been in this experience before and he handled it very well and made the repair as easy as possible. He deserves a raise in my opinion. Excellent shop very good repair!!!
Melissa R.
Vehicle Make : Chevrolet
5 out of 5
9/1/2016
Chris **** General Mgr was so detailed and kept me up to date on repair of my car. Great work will recommend you to anyone needing great professional service.
Christopher C.
Vehicle Make : Chevrolet
5 out of 5
9/1/2016
Stephen @ the Sullivan Avenue shop took excellent care of me!!! My car was detailed and looked just like new when they were done. They also finished my car a full week ahead of schedule! Thank you Service King!
Jennifer Y.
Vehicle Make : Kia
5 out of 5
8/23/2016
Brandon was excellent!
**** M.
Vehicle Make : Acura
5 out of 5
8/23/2016
Great communication Quality repair
Daniel K.
Vehicle Make : Dodge
1 out of 5
8/14/2016
First of all your customer service is a 0. I had to make an a appointment and change my work schedule twice. And was the only customer there for the hour I was there each time. Then all I got was a text message on the progress or how much longer it was going to take. Then comes the work, the new headlight is all fogged up, the trim piece on the door and hemi badge was taped on instead of snapped on like it's supposed to be. And if your going to have dirty workers in and out of a vehicle for 10 days you might want to detail the inside. Just for appernce so it looks like you care.
Bert C.
Vehicle Make : Buick
5 out of 5
8/10/2016
Great job, excellent communication, service tech (Brandon) was excellent to work with......Thank You
Charles D.
Vehicle Make : Chevrolet
2 out of 5
8/9/2016
I requested for an alignment check to be done on my vehicle. I was told the alignment would be checked and fixed. The fact of the matter is that my vehicle was running smooth until the accident occurred. After the accident my vehicle was shaking very heavily once I reached 65 miles/hour and kept doing so the faster I went. My decision to choose Service King for all of my repairs was based on the promise that my vehicles alignment would be fixed. Well, my vehicles alignment is still shaking the same way it did when I brought The vehicle to Service King for its repairs. I did not make a big deal about it because I just wanted my vehicle back as I needed it for work.
Melissa P.
Vehicle Make : Subaru
5 out of 5
7/28/2016
I appreciated the daily progress reports. There was no guessing required on my end related to status or progress. Brandon was wonderful.
Jacky M.
Vehicle Make : Chevrolet
5 out of 5
7/27/2016
Steven was great. Kept me updated and I am pleased with the results!
Mark M.
Vehicle Make : Toyota
5 out of 5
7/22/2016
Service King did a fantastic job on repairing my vehicle. The whole experience was great and they kept me informed every step of the way.

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