Karen E.
Vehicle Make : Chevrolet
Overall, Service King provided the BEST customer service I have ever received. Their commitment to always keep me updated and informed on each step of the process of repairing my car was exceptional. I would trust them again with dealing with my car. Great job! And I want to say thank you to each and every person that provided service for me.
Crystal W.
Vehicle Make : Hyundai
I had to call two days later to have the estimate emailed to me, when it was supposed to be sent when my car was dropped off in the afternoon. I got the run around saying your car will be done this day. When it wasn't completed until three days later! I get there at 5 to pick up my car and it still wasn't ready. I waited for it to be done. Every time I have called or came in, I always got the answer of "sorry we're short staffed" or "sorry our detailer is out today". I kept getting the text updates which were completely wrong! My estimate said it would take 11 days and it actually took 15 days. I understand things happen and I usually don't complain. But it was constantly one thing after another and I am not Satisfied at ALL! And will never use this body shop again or recommend it to others. Not to mention when I left the lady said "you might get a survey from us and you have to give us all tens." Sorry but I'm going to rate the experience I had and not lie.
Brian W.
Vehicle Make : Toyota
I was very pleased with all communication and how they seemed to take care of everything and I never felt like I was being pressured or bothered with anything. This was my 1st experience with having a vehicle repaired and I couldn't be happier with the outcome.
Gail B.
Vehicle Make : Honda
My van looks great - very pleased with the workmanship.
Very courteous staff - always keeping me informed of the progress.
Ron W.
Vehicle Make : Ford
Excellent service and very professional!
John S.
Vehicle Make : Ford
Very friendly staff.
Geoffrey U.
Vehicle Make : Dodge
Wonderful staff. Prompt service. Excellent repair work. Will recommend Service King to everyone.
Fulton M.
Vehicle Make : Chevrolet
The car look like new after the repairs. The gentleman that did the repairs did a great job. The ladies in the front offic was very helpful in every way. Made you feel like family. I like the way they kept me inform about what was going on with the repairs.
Denise W.
Vehicle Make : Toyota
Beautiful job ! Vacuuming the inside was a special touch
Thank you so much
Carlos M.
Vehicle Make : Dodge
Very pleased with the service and employees
Sean W.
Vehicle Make : Volkswagen
Great job overall, car looks better than it has in a long time.
Floyd W.
Vehicle Make : Ford
Excellent service. The repair was fast and well done. Lexi was very personable and customer oriented.
Donnie D.
Vehicle Make : Hyundai
The work on the vehicle was perfectly done. Your automated updates were helpful. But most important Lexi was an absolute rockstar.she was very informative and whatever she said is exactly what happened.it would be very difficult to have a better experience in this situation. Thank you Service King and Lexi for being the best in your industry. Donny
Stephen T.
Vehicle Make : Chevrolet
Howard and crew are real professionals and manic with bent vehicle metal! Thanks for a job well done.
Angela R.
Vehicle Make : Honda
Same great service as always...my husband and I have used y'all 3 times this year!!!
Vernon H.
Vehicle Make : Chevrolet
Perfect Service
Monika D.
Vehicle Make : Chevrolet
Everyone was very nice and helpful
Damian H.
Vehicle Make : Hyundai
Great service wouldn't trust anyone else thanks a lot
Hector D.
Vehicle Make : Nissan
Great job to all involved.
Linda W.
Vehicle Make : Kia
I am very appreciative of the care that was taken with my car. I met the servicemen and they were very nice and I thank them in person for working so hard to make my car look great again ??
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