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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 410 reviews 77%
4 star 81 reviews 15%
3 star 8 reviews 1%
2 star 18 reviews 3%
1 star 18 reviews 3%
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(All Vehicle Makes)
Donna G.
Vehicle Make : Volvo
5 out of 5
6/26/2015
I always knew what was happening, and how long it would take. The prestigious team was friendly and helpful. They even washed my vehicle when it was returned!
Christopher W.
Vehicle Make : Toyota
4 out of 5
6/24/2015
I will say that the 2 and a half months were not the easiest dealing with u guys, but at the end when I picked up my car the fact that it was admitted that mistakes were made and all were extremely sorry made up for it. Also, the car looks amazing and u guys did a great job. Thanks
John O.
Vehicle Make : Chevrolet
5 out of 5
6/24/2015
Good work
Chao-i C.
Vehicle Make : Honda
5 out of 5
6/24/2015
You guys did a great job for fixing my car. I really appreciate that.
Lisa A.
Vehicle Make : Mercedes
5 out of 5
6/19/2015
Thank you.
Robert K.
Vehicle Make : Honda
5 out of 5
6/17/2015
Very pleased- amazing customer service and work. Thank you all so much!
Kebi H.
Vehicle Make : Acura
5 out of 5
6/16/2015
Great customer service, very thurough, always kept us posted on status of repair!
Business A.
Vehicle Make : Lincoln
5 out of 5
6/12/2015
Excellent and brilliant customer service! The gentleman that helped U.S. Is absolutely an asset to your company. I recommend keeping him at all cost!
Thaddeus H.
Vehicle Make : Honda
5 out of 5
6/11/2015
Fast repair and excellent customer service
Browning A.
Vehicle Make : Ford
5 out of 5
6/11/2015
You did a great job keeping me updated on the status of my car. Thanks
Eric L.
Vehicle Make : Toyota
2 out of 5
6/10/2015
My only complaint is that the only forms of payment are cashiers checks and debit cards. Most debit cards have a daily limit and cashiers checks usually have a fee to get them. This drastically limits a persons payment options. However the employees were great and very helpful!
Sara S.
Vehicle Make : Jeep
2 out of 5
6/10/2015
Although very friendly staff and great work done, the completion date was changed five times. In total, took **** week longer than originally estimated. No one ever bothered to explain to me why it was taking so long, until the very end when I asked and was told that they put an old part onto my car by accident. I appreciated the text option, however, 3 out of the 5 times I was told my car would be ready at 4:00pm on a certain day via text. All three times I got a text at 5:00pm of the day it was supposed to be ready, letting me know that an additional two days were needed. I should have been notified much further in advance. The day I was called and notified that my car was ready, I scheduled to pick my car up the following morning. Hours later I got a call back that it would be ready early afternoon, at 12:30pm instead. I arrived at 12:30pm and was told it would be another ****-2 hours. I finally received my car at 4pm that day.
Kassandra Z.
Vehicle Make : Toyota
5 out of 5
6/9/2015
Amazing job! My car looks like new and you can't even tell that the trunk was ever damaged. Great customer service as well. Made sure to keep me up to date on the progress of my car. Thanks a lot!
Jared R.
Vehicle Make : Toyota
2 out of 5
6/6/2015
If you are really that curious you can contact me
Samuel E.
Vehicle Make : Smart
5 out of 5
6/5/2015
Perfect work, as always.
Maxyne S.
Vehicle Make : Toyota
5 out of 5
6/3/2015
Jaime Alvarez in the Goleta, CA office gave outstanding service.
Elizabeth B.
Vehicle Make : Toyota
1 out of 5
6/3/2015
The exhaust is not properly attached to the vehicle. I will be bringing it back in.
Alison U.
Vehicle Make : Lexus
5 out of 5
5/29/2015
Amazing work and customer service!
Maria Q.
Vehicle Make : Toyota
5 out of 5
5/27/2015
ALL yourstaff was pleasant & prodessional. They handled everything with such ease which made me feel less stressed...Thank you.
Stephanie T.
Vehicle Make : Honda
5 out of 5
5/22/2015
Thank you to your speedy work! I really appreciate how nice and helpful your staff is.

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