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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 746 reviews 82%
4 star 71 reviews 8%
3 star 20 reviews 2%
2 star 50 reviews 5%
1 star 24 reviews 3%
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(All Vehicle Makes)
Joseph V.
Vehicle Make : Mercedes
5 out of 5
6/12/2018
Great work in a timely manner
Ronald K.
Vehicle Make : Lexus
5 out of 5
6/11/2018
Very professional and courteous staff. Appreciated the email updates.
Jose C.
Vehicle Make : BMW
5 out of 5
6/8/2018
Everybody is great and respectful
John M.
Vehicle Make : Toyota
5 out of 5
6/5/2018
Great experience!
Robert H.
Vehicle Make : Honda
5 out of 5
6/2/2018
Great work and staff
Donna F.
Vehicle Make : Acura
5 out of 5
5/31/2018
Very professional, explained the process in detail, good follow up.
Bruce R.
Vehicle Make : Nissan
5 out of 5
5/31/2018
Keep up the good work. All the people there are very pleasant to deal with.
**** G.
Vehicle Make : BMW
5 out of 5
5/30/2018
All around great experience and great team!
Justin P.
Vehicle Make : BMW
5 out of 5
5/30/2018
Awesome work
Ellen W.
Vehicle Make : Subaru
5 out of 5
5/18/2018
Val was terrific communicating with me throughout the entire process. Ryan, the Geico rep, was the first person I met at your shop and he also explained the process to me and reassured me that I would be informed about the timing of the repairs. The car looks great! Thanks for making a bad situation less stressful.
Frank K.
Vehicle Make : Volvo
5 out of 5
5/15/2018
Every contact and communication with IFM personnel is timely and clear. Your team provides an ideal which is truly exemplary.
**** G.
Vehicle Make : Land Rover
4 out of 5
5/9/2018
Wonderful to work with from start to finish. Took care of our servicing quickly and in while just satisfied. If I ever need repairs in the future I will be sure to use ifm.
Theresa B.
Vehicle Make : Subaru
4 out of 5
5/3/2018
My dad sold printing ink and supported a family of 8. He taught me a LOT about great business practices. You have satisfied this dream. It is a thing of the past , till I picked up my car today. A cleaned up vehicle was the icing on the cake for me. When I drove home I fell back in love with you and my smooth running 2010 forester. Thank you all, especially the women at the desk( val) and others. Theresa
Tamara K.
Vehicle Make : Jeep
5 out of 5
4/20/2018
My car looked brand new when I retrieved it. Staff were friendly and helpful.
Karyn G.
Vehicle Make : Infiniti
5 out of 5
4/18/2018
Perfect job
Jeannette C.
Vehicle Make : Honda
5 out of 5
4/18/2018
The customer service was excellent as was the email communication. Thank you!
Dwayne S.
Vehicle Make : Nissan
4 out of 5
4/16/2018
I got my car back 3 days earlier than promised and it was beautiful
Shari H.
Vehicle Make : Subaru
5 out of 5
4/16/2018
Excellent as always
Melissa W.
Vehicle Make : GMC
5 out of 5
4/16/2018
Very easy and well managed experience with great end result
David V.
Vehicle Make : Lexus
4 out of 5
4/11/2018
Make sure there is clear and prior communication with the auto insurer so it is clear that repair services AND car rental fees are covered by the insurer BEFORE doing the work and getting the customer into a rental car rental. So there is no confusion and problems over payment.

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