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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 746 reviews 82%
4 star 71 reviews 8%
3 star 20 reviews 2%
2 star 50 reviews 5%
1 star 24 reviews 3%
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(All Vehicle Makes)
Wendy C.
Vehicle Make : BMW
5 out of 5
4/8/2017
Val was great and took all of my calls and questions professionally
Anne A.
Vehicle Make : Nissan
5 out of 5
4/7/2017
Valerie & the IFM team were wonderful. The courteous service, communications, quality of work and timely delivery were not only an surprise, but was very welcome in this time of stress. Thank you all.
Jeffrey P.
Vehicle Make : Subaru
5 out of 5
4/7/2017
Everything was perfect
Emily G.
Vehicle Make : Mazda
5 out of 5
4/6/2017
Too many texts.
Luis G.
Vehicle Make : Honda
5 out of 5
4/6/2017
Very profetional/organize/work progress notication to customer/ polite office crew. On score **** to 10 I give a 9.0
Gisela T.
Vehicle Make : Subaru
5 out of 5
4/4/2017
I was updated throughout the repair process. Great! Everyone was helpful and courteous. Valerie Kaplan made sure I was satisfied and answered all my questions when I picked up my car. Thank you.
Ralph P.
Vehicle Make : Honda
5 out of 5
3/25/2017
Your guys are true professionals.you guys were polite and genuine.
Jeffrey H.
Vehicle Make : Nissan
5 out of 5
3/24/2017
Always happy with the service and results
David S.
Vehicle Make : Toyota
5 out of 5
3/22/2017
Excellent, attentive service.
Robert H.
Vehicle Make : Subaru
5 out of 5
3/22/2017
You guys have a seamless operation. Everything went very smoothly. Appreciate to coordination between your office and enterprise as well.
Albert N.
Vehicle Make : Toyota
5 out of 5
3/12/2017
The woman at the front desk was super.
Bonnie N.
Vehicle Make : Subaru
5 out of 5
3/8/2017
I appreciated the text updates and the super clean car! & superb customer service !
Michelle B.
Vehicle Make : Jeep
5 out of 5
3/1/2017
Everyone was very pleasant, courteous and made every step super smooth! Thank you!
Adriana P.
Vehicle Make : BMW
5 out of 5
2/25/2017
Good service very professional quality of work I will let u know when I get a good look at it tomorrow
Darlene M.
Vehicle Make : Toyota
5 out of 5
2/23/2017
Very good customer service! Great job with car
Mayra B.
Vehicle Make : Kia
5 out of 5
2/22/2017
I was satisfied with the professionalism everyone displayed, the expediency of service, the work was pretty flawless, it is my second time in 10 years having work done there and each time the quality of the work and Staff's excellent customer service has impressed me, it is especially nice to have everything done in one place, a word of praise to everyone there who helps make an exceptional experience. M Bruce
Alan S.
Vehicle Make : Lexus
1 out of 5
2/21/2017
When I got the car back the paint color was off. I think that is poor quality control. Now I have to bring the car back.
Steven K.
Vehicle Make : BMW
5 out of 5
2/16/2017
Everything was done very well
David R.
Vehicle Make : Subaru
5 out of 5
2/12/2017
Excellent service
Kathleen C.
Vehicle Make : Subaru
5 out of 5
2/8/2017
Everyone was very nice !

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