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Real Reviews From Verified Customers

Lisa Dawn.
Vehicle Make : Infiniti
5 out of 5
12/7/2013
I appreciated the updates via text
Judy C.
Vehicle Make : Toyota
5 out of 5
11/2/2013
Great service! It was quick and courteous. Very satisfied.
Apaena V.
Vehicle Make : Toyota
5 out of 5
10/17/2013
Everything went very smoothly. My car was fixed before the estimated date. Customer service was excellent. Thank you!
James L.
Vehicle Make : Honda
5 out of 5
10/11/2013
Thank you for the communication throughout...
Katy F.
Vehicle Make : Audi
5 out of 5
8/23/2013
Everyone I dealt with was friendly yet professional, including Jimmy at the Hermosa Beach office.
John B.
Vehicle Make : Toyota
5 out of 5
8/10/2013
Jim and Jack's has always been my repair of choice. They do great work and are attentive to detail.
Glenn C.
Vehicle Make : Toyota
5 out of 5
5/25/2013
thank you for your service. especially early delivery. do you do brake jobs? sincerely, Glenn C
Lane R.
Vehicle Make : Toyota
5 out of 5
5/23/2013
Quick turnaround and the work looks good.
Casey R.
Vehicle Make : Ford
2 out of 5
5/21/2013
Windows dont all work. Needed electrical reset. Otherwise very satisfied.
Vanessa B.
Vehicle Make : Toyota
5 out of 5
4/4/2013
My car was three days overdue being ready. And I was annoyed. However when I requested you guys pick up the rental car tab, u did! Nowadays customer service goes out the window. But I was so happy to see a company that was eager to please me and fix the problem. It made all the difference,and u did a great job with my car. Because of that I trust you guys and would definately recommend u!!! Thanks.
Julia F.
Vehicle Make : Kia
5 out of 5
3/20/2013
Great
Jordan K.
Vehicle Make : Mitsubishi
5 out of 5
3/5/2013
I really appreciate all the hard work and dedication to fixing my vehicle in a timely manner. I enjoyed the constant updates on the progress of my vehicle and the way the team took the initiate to go above and beyond and even handle some business with my insurance company.
Robert B.
Vehicle Make : Toyota
5 out of 5
2/16/2013
Excellent repair job. Great customer service. Very professional on every level.
Robyn D.
Vehicle Make : Mercedes
5 out of 5
2/15/2013
Really great service!! Thank you!
Dennis M.
Vehicle Make : Toyota
5 out of 5
2/2/2013
Great job, and you finished early!
Mark G.
Vehicle Make : BMW
5 out of 5
1/31/2013
Jimmy in Hermosa and Sam in El Segundo were very professional and friendly. Sam was able to deliver the car earlier than expected. Much appreciated! -Mary and Mark G
Mel S.
Vehicle Make : Mercedes
5 out of 5
1/24/2013
Oh yes, I was absolutely satisfied. When I first saw my car, it looked like a brand new Mercedes. Alex and his crew performed great workmanship and I have nothing but praise for Jim & Jack's organization. And for sure I would recommend them to friends and family. Thank You!
David L.
Vehicle Make : Audi
2 out of 5
1/19/2013
Someone did drive the car about 75 miles That is an insurance issue
Craig S.
Vehicle Make : Cadillac
5 out of 5
1/8/2013
Great job. Thank you
Ed C.
Vehicle Make : Toyota
5 out of 5
12/19/2012
Very professional. Excellent customer service.

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