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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 606 reviews 74%
4 star 108 reviews 13%
3 star 19 reviews 2%
2 star 40 reviews 5%
1 star 50 reviews 6%
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(All Vehicle Makes)
Robert/alisa C.
Vehicle Make : Dodge
5 out of 5
10/23/2014
Thank you. I didn't expect you to clean out the inside and what a treat. You also listened to me and took the time to address my concerns. You also kept me updated on the status of my car. Thanks again.
Julie M.
Vehicle Make : Toyota
5 out of 5
10/18/2014
Car looks perfect, they delivered it to me and cleaned it inside and out. Thank you!!
Ronald M.
Vehicle Make : Toyota
4 out of 5
10/16/2014
While it took a few days longer, I am happy with the quality and attention given on the back end.
Steve M.
Vehicle Make : Toyota
5 out of 5
10/15/2014
I know that there were a couple of hickups in the process, but overall I was pleased with the service and very pleased with the resulting work done. No problem recommending your company or returning if I had the need.
Roderick K.
Vehicle Make : Hyundai
5 out of 5
10/15/2014
Did not have to worry about anything. Knew that every thing would be professionally done.thank you for your you for a worry free experience. And great job. Rod kelt
Charlie C.
Vehicle Make : Toyota
5 out of 5
10/11/2014
Excellent work.a 10 for the reception personnel.
Carly A.
Vehicle Make : Mercedes
4 out of 5
10/10/2014
Dave is awesome!!
Roger B.
Vehicle Make : Lexus
5 out of 5
10/8/2014
Great job Kniesels!! Your staff is superb, facility wonderful, and the car of course looks perfect!! Thanks very much, Roger B
Elizabeth Z.
Vehicle Make : Toyota
5 out of 5
10/4/2014
Superb customer service! Will not hesitate to recommend Kniesel's to others!
Heather T.
Vehicle Make : GMC
5 out of 5
10/3/2014
I am very happy with the experience and especially enjoyed the fresh clean car that was returned to me. Thanks!
Joan B.
Vehicle Make : Toyota
5 out of 5
9/30/2014
Excellent work
Dave S.
Vehicle Make : Hyundai
1 out of 5
9/28/2014
The paint color match was less than perfect. I've discussed it with my wife and we agree to accept it.
Edward S.
Vehicle Make : Ford
5 out of 5
9/26/2014
It was a great experience from the front desk folks, Jason, and the back room people. Very professional.
Shirl S.
Vehicle Make : Volkswagen
5 out of 5
9/24/2014
Car looks great !! Friendly and helpful staff !! Nice waiting area too !! Will definitely recommend you !! Coffee and snacks an added bonus : ) Shirle Schweitzer
Miranda S.
Vehicle Make : Toyota
5 out of 5
9/24/2014
I worked with Dave at the Rocklin location and he was amazing! He is an awesome associate! He always kept me updated and was sure to take great care of me! I am so impressed and very very please with the repairs done on my car! It looks like a new car again and I'm really excited! :)
Robert D.
Vehicle Make : Toyota
5 out of 5
9/13/2014
I greatly appreciate how friendly everyone was and was very helpful in getting my car taken care of. The repair looks great and I loved the text messages I received letting me know how things were going along the way. Thank you! Kathryn D'Anjou
Kevin S.
Vehicle Make : Hyundai
5 out of 5
9/4/2014
Great service! Fast and friendly. Took care of insurance and everything. Well done! Car looks great!
Eric B.
Vehicle Make : Dodge
5 out of 5
8/30/2014
The customer service and communication from your center was exemplary. We were also very pleased with the body work that was done by your mechanics. Kneisels is definitely a place I would recommend! Thank you for an outstanding job!
William B.
Vehicle Make : Honda
5 out of 5
8/29/2014
Amazing work, extremely professional front staff, impressive and warm atmosphere. You turned what usually is a troublesome thing into a positive experience. I will highly recommend Kneisel's!
Debbier S.
Vehicle Make : Toyota
4 out of 5
8/28/2014
Thank you for being so accommodating and FAST !!! What a smooth experience... I left Calif in 2000 and returned last year. My how you have grown! Very impressed! My nephew is Derek Hensley... I didn't even realize that he works for you.. So glad he works for a very established , customer service first and professional company.... Your happy customer, Debbie

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