Beverly D.
Vehicle Make : Ford
My experience was awesome! Everyone took such good care of me, updated me regularly, and transported my repaired car to my house. My repairs look great and I will certainly refer other people to you!!!
Kyle W.
Vehicle Make : Kia
Luke A made sure I was well taken care of throughout the repair process. I appreciate the attention to detail. I will return in the future.
Karen R.
Vehicle Make : Honda
Ashley was a dream! I could not ask for a better person to deal with one-on-one. Ronaldo? I think that's my mechanic's name. I give him major kudos for dealing with me lol... and forgetting my wonderful baby back to me quickly
Thank you very much,
Karen R
Kathleen T.
Vehicle Make : Honda
I was very impressed with Luke, he kept me in the loop every step of the way while my daughters vehicle was in the shop. I would recommend Kniesel's collision shop. Customer service is an important part of the vehicle repair experience and Luke's representation of Kniesels was excellent. Thank you, Luke and the Kniesels staff.
Maria C.
Vehicle Make : Toyota
Rodrigo was very pleasant and thorough
In explaining the repair necessary. I am
very happy with the work done and will definitely recommend Kniesel to anyone in need of repair work on their vehicles. Thank you.
Wayne C.
Vehicle Make : Hyundai
Car was done when you said it would be. Kept me updated throughout the process. Was completely satisfied.
Kevin M.
Vehicle Make : Lexus
Very professional. Kept us informed during the process. Excellent job on the repair
Bill E.
Vehicle Make : Toyota
I'm very happy with the car repairs and painting but was frustrated with the email "updates".
I received 12 email updates while the car was in the shop. 3 emails were routine thank you's and introducing me to the repair status update emails which is fine. However,of the remaining 9 emails all 9 had incorrect completion dates/times and one day I received 5 different completion dates/times.
I feel you need to either forget the email updates or somehow fix them so they are more accurate.
Mccloud S.
Vehicle Make : Kia
Very happy with the repairs and services we received! Thank you!
Joseph V.
Vehicle Make : Toyota
Awesome service all the way around
Richard H.
Vehicle Make : Mazda
Great service friendly people
Caitlan M.
Vehicle Make : Lexus
Rodrigo was great! He followed up with me every step of the way, and exceeded my expectations. The front desk staff was super helpful and friendly as well! The work done on my car looks fabulous. Thanks so much!
Christine G.
Vehicle Make : Toyota
Summer And Ashley were awesome!! Thank you for such a smooth process!
Michael F.
Vehicle Make : Honda
Except for a slight door adjustment that needs to be done, all else was done beautifully and professionally. Thank you for keeping me up to date with all the issues.
Susan B.
Vehicle Make : Toyota
Thank you!
Debra C.
Vehicle Make : Ford
U guys were great kept me totally inform
Michelle M.
Vehicle Make : Toyota
What they did looks great but still have to put side runner on pass ne'er side. Hope to get that done on Friday.
David S.
Vehicle Make : Ford
You guys did awesome job on my vehicle deeply appreciate it and keep up the good work never stop doing what you doing customer service is awesome and I like the way you guys take care of business. One thing I realize you guys believe in the customers that means a lot to people make them feel wanted and that they don't have to worry about anything so keep doing what you're doing every proud of the work and I will refer you guys to anyone who needs work done on the vehicles.Much Love From The Simmons Family God Bless ??????????????????????????
Jodi M.
Vehicle Make : BMW
Excellent work. Love the text uodates
Susan K.
Vehicle Make : Lexus
The timing of the job completion was off. The text messages said 7/25. I got a call on 7/20 the car was ready. I was in surgery that day. Which caused problems with my schedule. It's great that it was done early but in my case it did cause re-arranging my schedule. But the car looks great.
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