Randy M.
Vehicle Make : Honda
Professional, knowledgeable & curtious. Recomend to anyone
Thank you
Kristen H.
Vehicle Make : Nissan
I understand that there was issues with some of parts but it was just frustrating Being told that my car will done one day but four days later it was completed. I was every happy with the communication of staff.. and work by your staff.. don't recommend the mechanic used for the job. Thank you I would recommend you
Back light cracked, scratch on hatch back door. Center aware we are on vacation and will return car in 2 weeks to fix.
Betty T.
Vehicle Make : Toyota
Great work on an old car. Very good customer service even if it was a old car. I is my baby and very glad it was repaired. Will use this place again if needed
Mary H.
Vehicle Make : Toyota
Kniesel was fast and kept me updated the whole time. I really appreciate this kind of service and haven't seen else where. Thank you so much Tamara for taking care of my grown up car.
Bennie L.
Vehicle Make : Volkswagen
Tremendous customer service. One of my be best experiences ever.
The children play area tells me that your staff did some serious planning before opening your business.
Janis M.
Vehicle Make : Ford
Your professionalism, courtesy, and continual communication left no questions to be asked. It's like you anticipated my every question, and were there answering before I asked it. You seem to really put yourself in the customer's shoes, and make us feel cared for in often difficult times with our cars. Thank You!
Vangmoua T.
Vehicle Make : Toyota
Thank you for your great work on my vehicle, I am highly satisfied
Victor F.
Vehicle Make : Nissan
Great customer service beyond expectations, kept up to date on status of repair and was completed before date projected.
Eddie S.
Vehicle Make : Honda
Claims Adjuster Agent had a very professional manner, yet explained the process of claims and answered all questions in a pleasant friendly tone. She was courteous as were all staff I met and spoke to in your company. So I can say your service is exceptional and may you continue this success in the future. Eddie S
Anil S.
Vehicle Make : Mercedes
I must say that my experience with your shop has been exceptional time and time again. You run a first class business. Your communication is excellent. Dealing with Michelle, Melina has another female adjuster (Caucasian) has been a treat. I want to thank you for an excellent experience
Sincerely
Anil shandil
Dorothy V.
Vehicle Make : Buick
I was impressed with the fact that I was notified on a regular basis of the status of my car. I will pick up my car tomorrow morning and I am sure I will be as pleased with the repairs to my car as I am with the customer service.
Joseph M.
Vehicle Make : Chevrolet
I want to thank the Natomas group for taking care of my vehicle's issue and dealing with the insurance company to get the job completed. I believe this is the third time we have had a repair completed at Kniesel's and the work is always excellent. The staff provides great customer service and that is why we always insist on getting our repairs done at Kniesel's because we knowing will be done right.
Willa L.
Vehicle Make : Toyota
Thanks for the quick service and for cleaning my car.
That was unexpected and greatly appreciated. Your staff
Was gracious and provided excellent customer
Service.
Neal B.
Vehicle Make : Toyota
Loved how clean and sharp-looking my car was when I picked it up. Better than I expected. Now the rest of the car looks old!
Bill F.
Vehicle Make : Honda
Initial estimate was ****,063. Final cost was ****,594. I can see a 10% or so change from estimate, but this was almost a 60% increase--way out of line and unprofessional. The alleged reason for the increase--no break point in the panel for the **** to use for blending--was something I asked about when the initial estimate was given.
I won't be back.
Yvonne N.
Vehicle Make : Mercedes
Everyone was very nice and helpful! I'm so glad I decided to have my car repaired at Kniesel instead of going through the dealership. Great service.
Mia H.
Vehicle Make : Toyota
Very friendly and fast
Sanjay P.
Vehicle Make : Mercedes
I AM VERY HAPPY WITH OVERALL EXPERIENCE/SERVICE OF KNIESEL.
Debbie D.
Vehicle Make : Hyundai
Everyone there was very friendly, waiting room was excellent. The whole experience was first rate.
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