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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 659 reviews 85%
4 star 48 reviews 6%
3 star 25 reviews 3%
2 star 16 reviews 2%
1 star 26 reviews 3%
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(All Vehicle Makes)
Jason G.
Vehicle Make : Mercedes
5 out of 5
4/4/2014
Great customer service and definitely will come back if I need service on my vehicle. Thank you
Justin K.
Vehicle Make : BMW
5 out of 5
4/1/2014
Justin could be the nicest calmest most interesting man in your entire company and or the world
Nicole H.
Vehicle Make : BMW
5 out of 5
3/13/2014
Great customer service, quick repair, and convenient location.
Tony M.
Vehicle Make : GMC
5 out of 5
3/8/2014
Everyone was wonderful understanding, caring. The job was done quick and fantastic . Keep up the good work. You have a new customer. Thank you Danelle Melton
Ruby R.
Vehicle Make : Subaru
5 out of 5
3/8/2014
Great job. Always professional.
Edwin D.
Vehicle Make : Honda
5 out of 5
2/27/2014
Good job!!
Eckhard K.
Vehicle Make : Chevrolet
3 out of 5
2/15/2014
Was surprised that the car was 7 days earlier ready than estimated. Was kind of strange but better this way than a week late
Paris C.
Vehicle Make : Acura
4 out of 5
2/15/2014
Positive: Very good customer service from front desk and appraiser (Blake). Great use of text and email to keep customer informed. Constructive Criticism: Wait at initial appraisal was too long and filling out information at intake that had already been provided over the phone was...curious.
Ruby R.
Vehicle Make : Subaru
5 out of 5
2/12/2014
You did an excellent job. Very prompt & professional. I will certainly use you again if need to and will definitely give your name for referrals.
Christopher T.
Vehicle Make : Volkswagen
5 out of 5
1/24/2014
My 2nd time taking my vehicle to your natomas location. Each time has been pleasant experience dealing with an unpleasant situation. I will continue to reccomens your services to family and friends in need of body work
Antonio O.
Vehicle Make : Ford
5 out of 5
1/19/2014
I was very satisfied with your customer service from your receptionists to the adjuster. Everyone was courteous and answered any question I had.
Steve S.
Vehicle Make : Lincoln
5 out of 5
12/21/2013
Jason is an asset to your business from the inspection of the damage to the completed repairs . He was incredibly helpful and friendly. I will certainly recommend kneels. To anyone who needs repairs Again thankyou Steve S
David M.
Vehicle Make : Dodge
5 out of 5
12/15/2013
It was one of the best experiences I've had with a bad situation I would recommend to anyone and everyone. the quality of work was better than expected and they treated memore like a family member then a customer
Vincent F.
Vehicle Make : Toyota
5 out of 5
12/14/2013
Excellent service in every way!
**** R.
Vehicle Make : Hyundai
5 out of 5
10/26/2013
Everyone I worked with was very friendly. I was told every part of the process and Justin communicated with me as promised. Really great service.
Raman S.
Vehicle Make : Fiat
5 out of 5
10/11/2013
3 time customer and great every time
James S.
Vehicle Make : Chevrolet
5 out of 5
10/4/2013
they did a great job and were very professional. custmer service deserves a promotion.
Yaneth S.
Vehicle Make : Volkswagen
5 out of 5
9/25/2013
Everything was ok thank you so much. Yaneth S
Jeanita M.
Vehicle Make : Hyundai
5 out of 5
9/25/2013
Very nice customer service.
Ian J.
Vehicle Make : Chrysler
5 out of 5
9/21/2013
You guys are amazing, handle everything in a professional manner, and very informative! My car looked just like new again! After my experience here I wouldn't go anywhere else. Thank you for the above satisfaction service you have given me. You guys are the bomb! Sincerely, Over satisfied customer.

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