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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 659 reviews 85%
4 star 48 reviews 6%
3 star 25 reviews 3%
2 star 16 reviews 2%
1 star 26 reviews 3%
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(All Vehicle Makes)
Karen T.
Vehicle Make : Ford
5 out of 5
11/3/2017
Very professional company. Thank you for great service
Suzanne M.
Vehicle Make : Infiniti
5 out of 5
10/31/2017
Helpful and accommodating staff. My car was immaculate. Thank you.
Satwinder S.
Vehicle Make : Toyota
5 out of 5
10/28/2017
Thank you for taking care of my car
Jennifer G.
Vehicle Make : Chevrolet
5 out of 5
10/27/2017
Easy to work with. Like I can pick up and drop off rentals. Very helpful staff that was very patient with my concerns for my vehicle
Ken L.
Vehicle Make : Jeep
5 out of 5
10/26/2017
Customer service outstanding from first phone contact through estimate and progress/pick up alerts from Desiree
Jerry G.
Vehicle Make : Ford
2 out of 5
10/26/2017
Not destabilizing enough
Bhagat R.
Vehicle Make : Chrysler
5 out of 5
10/24/2017
Good job staffs were very friendly
Sharon B.
Vehicle Make : BMW
5 out of 5
10/21/2017
Nothing less than EXCELLENT! Sharon B
Alma L.
Vehicle Make : Ford
5 out of 5
10/21/2017
Kniesel's customer service is outstanding. They kept in touch throughout the repair process and were so kind to return my rental car for me. The repairs were excellent and my vehicle looks like new.
Consuelo L.
Vehicle Make : Nissan
5 out of 5
10/19/2017
I am very satisfied with the work to my vehicle and customer service.
Paula Z.
Vehicle Make : Ford
1 out of 5
10/18/2017
You had my car for exactly 3 weeks! Said that it was my insurance but I know for a fact it wasn’t the insurance. My car was there for a week and a half, I drove by and to see it parked in front not even touched yet. I had to call to get any info, no one call me first. I used you once before with no issues. I will never use you again.
Elaine X.
Vehicle Make : Honda
5 out of 5
10/17/2017
Thanks for always taking good care of my car when I go through with you guys. Answering my call and questions and constantly updating me about my car. I appreciate it and I look forward to doing any future business with you guys.
Floid L.
Vehicle Make : Buick
5 out of 5
10/17/2017
Not only was the body work beautiful, but the inside of my car hasn't been so clean since it was new! And a special thanks to your employee who found my 94 yr old father's debit card and placed it in console cup holder. We had not realized it was missing yet; THANK YOU SO MUCH!
Susan S.
Vehicle Make : Chevrolet
5 out of 5
10/17/2017
Kniesels has managed to hire the most kind and welcoming personel. My car looks great! Thank you!
Ken K.
Vehicle Make : Toyota
5 out of 5
10/10/2017
I appreciate the high quality of the workmanship and the way you kept me informed of the progress.
Eugene D.
Vehicle Make : Dodge
5 out of 5
10/5/2017
Kniesel's in Natomas made my horrible accident, an amazing repair experience that I will remember. The shop was effective and efficient in communicating with me and updating me on the progress of my car's repair. I was very pleased with the friendly and inviting staff and would highly recommend this repair facility to any of my family or friends in need of collision repair. Thank You Kniesels for making me a proud customer!!
Dana F.
Vehicle Make : Nissan
5 out of 5
10/4/2017
Great customer service! John was a great help as well and made sure everything was taken care of.
Meredith H.
Vehicle Make : Honda
5 out of 5
9/29/2017
Communication was fairly good, although I had to call a few times. But the result was very good and I definitely appreciated Tamara accommodating my work schedule so I was still able to get my car as soon as possible.
Natthanan N.
Vehicle Make : Toyota
5 out of 5
9/29/2017
Great job !
Marlene C.
Vehicle Make : Toyota
5 out of 5
9/29/2017
John thank you for everything you did about my car you deserve a raise Marlene

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