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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 213 reviews 75%
4 star 44 reviews 15%
3 star 8 reviews 3%
2 star 6 reviews 2%
1 star 14 reviews 5%
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(All Vehicle Makes)
Jeanie L.
Vehicle Make : Subaru
5 out of 5
1/30/2016
I typed them on Yelp. I very much appreciate the help I had with my insurance and of course, the car is absolutely beautiful! Thank you!
Becky K.
Vehicle Make : Mini Cooper
5 out of 5
1/25/2016
Very friendly and professional. I had to call a couple times to find out where things stood, but wonderful to work with.
Tom K.
Vehicle Make : Jeep
2 out of 5
1/16/2016
It appears that the body work repairs are done fine, but unfortunately one of the safety systems was not working upon leaving the shop. (Blind Spot Monitoring, stuck in on mode and not working) The shop did try to correct for over an hour while we waited with and thought they had it corrected, but did not work. We ended up having to leave the Jeep for the weekend. A little disappointing, but all were professional.
Dan G.
Vehicle Make : Honda
5 out of 5
1/8/2016
Finished quicker than estimated and job excellent.
Kirstin R.
Vehicle Make : GMC
5 out of 5
1/7/2016
Ed was great.
Saad M.
Vehicle Make : Acura
5 out of 5
1/5/2016
Your team was very professional in all aspects from getting an estimate, to explainin claims process and working with my insurance. Great experience all around.
Rajesh T.
Vehicle Make : Lexus
5 out of 5
12/30/2015
Excellent work by the team starting with Bob who has been supportive and extremely patient throughout. He gave me enough confidence about the work to be done and the final work has exceeded my expectations. Thanks a ton to the entire team.
Henry K.
Vehicle Make : Honda
4 out of 5
12/15/2015
I dropped my car off on November 9th and picked it up today December 14th. I knew that it would take some time and I was not sensitive to getting the car back quickly, but did not know that you were not open on weekends. I would manage customer expectations be making sure they understand that you are not open on weekends.
Brad H.
Vehicle Make : Audi
5 out of 5
12/7/2015
I appreciate the care and customer service represented by the B & S Team. Thank you.
Sharon M.
Vehicle Make : Lexus
5 out of 5
11/26/2015
I am totally happy with the entire experience. I will definitely recommend you to others. Customer service and work is top quality. Loved having my car all clean and shiny when I picked it up. Sharon M
Jeannine G.
Vehicle Make : Volkswagen
5 out of 5
11/26/2015
B & S Hacienda Auto Body staff were personable and helpful. The work was done efficiently and with expertise! I am completely satisfied with their service and would highly recommend them to others.
Carol T.
Vehicle Make : Toyota
5 out of 5
11/24/2015
You did a fantastic job on the repair and on the detailing of my van. I couldn't be more pleased. Thank you for great service. Carol T
Tom B.
Vehicle Make : Hyundai
5 out of 5
11/12/2015
Excellent service and good price.
Nader E.
Vehicle Make : Dodge
1 out of 5
11/12/2015
No I asked you guys to write estimate for the damage you did not and you charged me 115 for storage Daley this was not good service
Rick B.
Vehicle Make : Chevrolet
5 out of 5
11/2/2015
The car looks great!! - thanks for you help - Rick
Herman B.
Vehicle Make : Nissan
5 out of 5
10/31/2015
Thank you and your staff for a wonderful experience. A special thanks to Louise for hanging out with me on Friday. Herman
Pam M.
Vehicle Make : Toyota
5 out of 5
10/31/2015
What a pleasure. Really great people :). And my car looks perfect.
Miguel C.
Vehicle Make : Mercedes
5 out of 5
10/28/2015
Professionalism, courtesy, shop cleanliness are quality of work performed are only a few of the words that come to mind when I think about my experience with B&S Hacienda, and more specifically Bob Hartman's personal attention, thank you Bob.
Calvin C.
Vehicle Make : BMW
3 out of 5
10/22/2015
They were good in fixing the reasonable minor things after I picked up the car. I still have one more small thing on the bottom fender below the driver's passenger door by the back tires. Just needs a little tightening. Bob H. says to bring it in during business hours whenever I can.
Gunvantrai P.
Vehicle Make : Volkswagen
5 out of 5
10/13/2015
Keep up the good work!! Thanks, Ray

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