Nick D.
Vehicle Make : Lexus
I suggest walking the car. B&S was doing some additional polishing on the rear of the car away from the primary repair area (front bumper). When I picked up the car, the back fender had swirl marks. Your team quickly jumped and fixed it right away.
Other than the above, good communication, and great experience.
Wayne G.
Vehicle Make : Toyota
Everyone at B & S was friendly and listened to our needs. All staff members were very knowledgeable and made the paperwork easy. The entire experience went very smoothly. I particularly appreciated the frequent updates on the car. I would highly recommend B & S to anyone who needs automobile body work.
Nancy M.
Vehicle Make : Jeep
Fast,easy, courteous.
Jeanne K.
Vehicle Make : Jeep
B&S was very helpful, professional and diligent and trying to meet our timeframe.
Garth W.
Vehicle Make : BMW
Car looks beautiful! Great work & extra care.
Melania B.
Vehicle Make : Tesla
James is awesome!
Susan M.
Vehicle Make : Cadillac
Professional, efficient, timely, and communicative. And the car looked GORGEOUS!
A.j. T.
Vehicle Make : Acura
I have been a customer since 2008 between Pleasanton as well as San Ramon. Very much appreciate the quality of service, work, and their ability to go above and beyond. My last couple visits to B&S I have worked with Bob Hartman. He’s really done a terrific job working with me on particular problems I have shared with him. Thank you, again.
Vicci M.
Vehicle Make : Toyota
My experience with your company was nothing but enjoyable.
Joseph P.
Vehicle Make : Lexus
james is a good communicator and b&s seems to have there act together
Marc R.
Vehicle Make : GMC
You guys are great. Won’t ever let anyone else work on our cars.
James A.
Vehicle Make : Chevrolet
Took much too long to have the repairs completed, 16 days in all! The smudges on my front windshield and doors were a disappointment too.
Sharon J.
Vehicle Make : BMW
Everyone was wonderful and always answer any questions that I had. The team was always polite and professional. Thank you for taking care of my car
Jalez M.
Vehicle Make : Mercedes
When this accident first occurred the day before thanksgiving, all I could imagine was the drama and hassle going forward to repair my car. I had never had an accident before in all my years of driving - over 50 years. But thanks to my insurance co. which recommended B&S Hacienda Auto in San Ramon, my fears were unfounded. From the moment I spoke to them over the phone, to bringing the car in for a quote, to having my car repaired, I received nothing but professional and friendly care. From the office staff to the managers, I was treated with respect and courtesy. And my car looks wonderful. It looks like nothing ever happened. I am so pleased.
Thanks to everyone at B&S Auto. The best compliment a customer can give is to recommend a business to their friends. I would have no problem doing exactly that. J.M. Mazzotti, San Ramon, CA
James A.
Vehicle Make : Chevrolet
Quite unhappy that work did not start on my vehicle until one whole week after I'd been asked to bring it in. Having the vehicle back on only the 16th day after I'd brought it to the shop was not something I'd expected: brought in on December 7, took delivery on December 22!
Although the vehicle had been washed before I took possession of it, I could see smears on the front windshield and side "glass" doors. There are also dirt spots on the car. I'll have to take it to my usual commercial car washing (Charmois at Danville) to be satisfied with it. The detailing work last August was much, much better than this time around.
Carolyn D.
Vehicle Make : Mercedes
So far very happy. Thanks
Paul S.
Vehicle Make : Mercedes
Always the highest quality customer service and work product.
Christopher O.
Vehicle Make : Hyundai
Very positive experience. Terrific service from Ed. Kept us well informed on the progress and the repair came out very good. Thank you.
Susan N.
Vehicle Make : Toyota
all staff are nice including George, Mexican guy, lady in the front desk and other person i don't know their name. Great!
Elmer K.
Vehicle Make : BMW
B &S thank you i was updated daily and super happy with the finished product Elmer K
Social