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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 166 reviews 83%
4 star 24 reviews 12%
3 star 2 reviews 1%
2 star 2 reviews 1%
1 star 5 reviews 3%
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(All Vehicle Makes)
Denise M.
Vehicle Make : Lexus
5 out of 5
11/14/2015
Everyone was very nice and kept me up to date on the progress. Thank you!
Patricia S.
Vehicle Make : Subaru
4 out of 5
10/28/2015
I couldn't be more satisfied with my experience at Washington Auto Collision. My car was expertly repaired and returned to me cleaner than it has been since it was new. The best thing about Washington Auto Collision has to be the wonderful people that work there (thanks Matt, Riley and everyone else.) The little extras (the email updates, the left over paint, the little gifts left in my car, being able to leave the rental car there) were especially appreciated. I certainly would not hesitate to take my car there again and I'm highly recommending Washington Auto Collision to everyone I talk to (including the insurance company that was involved.) My thanks to everyone at Washington Auto Collision for making this such a positive experience. Pat
Ted W.
Vehicle Make : Jeep
5 out of 5
10/17/2015
Thank you for taking such great care of my jeep. It looks great! It was a pleasant surprise to get it back with the interior detailed too. I really appreciate the communication throughout the process. Thanks again.
Bonnie F.
Vehicle Make : Kia
5 out of 5
10/1/2015
Went smoothly, great experience considering I had a accident. Would recommend to others!!!!
Marylou S.
Vehicle Make : Volkswagen
4 out of 5
9/4/2015
I was extremely satisfied with customer service and courtesy I was extended. Labor and work done met standards beyond my expectations. I will definitely recommend you to my friends for your professionalism and work.
Michael M.
Vehicle Make : Kia
5 out of 5
8/27/2015
I wouldn't let anyone else fix my car.. Always a really great job! Thank you!
Lee M.
Vehicle Make : Honda
3 out of 5
8/22/2015
My expectations were surpassed but I asked about repairs to my tire under carriage and was told it would get repaired but it was not
Rick E.
Vehicle Make : Mazda
5 out of 5
8/19/2015
Great job .. our car looks brand new again!!
Suzun K.
Vehicle Make : Acura
5 out of 5
8/15/2015
Thank you to a great team!! My Acura looks fabulous and the customer service was exceptional!! From the daily updates to the hugs! You guys are the best!
Janice K.
Vehicle Make : Subaru
5 out of 5
8/12/2015
Your customer service deserves an award. I will continue to recommend you to everyone I know. Thank you ALL for the excellent job. Jan Krogh
Jill C.
Vehicle Make : BMW
5 out of 5
8/8/2015
Wonderful job, car better than new! Terrific customer service.
Jack G.
Vehicle Make : Dodge
5 out of 5
8/4/2015
Good work great service greatcomunication skills thanks for the loaner????
Scott G.
Vehicle Make : Chevrolet
5 out of 5
7/18/2015
All the people at Washington Auto Collision are Great People to work with. They did a Great Job my car. They went above and beyond my expectations. Thank you.
Steven V.
Vehicle Make : Chevrolet
5 out of 5
7/17/2015
The folks at WAC are all nice and professional.
Therese P.
Vehicle Make : Kia
5 out of 5
7/10/2015
Best place in Spokane! Wouldn't take my cars anywhere else.
Dale B.
Vehicle Make : Dodge
5 out of 5
6/19/2015
Excellent service. Will use again.
William H.
Vehicle Make : Chevrolet
4 out of 5
6/4/2015
Plan ahead
Carie D.
Vehicle Make : Toyota
5 out of 5
5/23/2015
Super job! The car looked great inside and out! I will only go to your store to fix any of our cars! Thank you so much!
Brooke P.
Vehicle Make : Mazda
5 out of 5
5/16/2015
Thanks for all you do to take care of my Mazda! Excellent job and caring staff. Matt always keeps me updated on how things are progressing and they get things taken care of in a very timely manner. I give 5 stars. :)
Boris M.
Vehicle Make : Honda
5 out of 5
5/8/2015
goodcustomer service. .

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