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Body Shop Review Summary

5 star 53 reviews 93%
4 star 1 reviews 2%
3 star 0 reviews 0%
2 star 1 reviews 2%
1 star 2 reviews 4%
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(All Vehicle Makes)
Jason S.
Vehicle Make : Jeep
5 out of 5
9/12/2015
Charlie dealt with me and my Jeep after being rear-ended. He handled communication with myself and my insurance company wonderfully. The Jeep looks terrific! detailed on the inside, and the outside..You couldn't even tell that it had been it an accident! He is a true professional at his work. I am more than pleased.
Peter H.
Vehicle Make : Honda
5 out of 5
8/22/2015
Very professional and informative. Regular communication and updates. Friendly.
Lauren M.
Vehicle Make : Nissan
5 out of 5
8/16/2015
Excellent customer service, very efficient communication through both phone and email. Thanks Charlie and the whole Victor Auto Body team!
Michael K.
Vehicle Make : Pontiac
5 out of 5
8/2/2015
Car looks fantastic; thanks so much!
Newell C.
Vehicle Make : Toyota
5 out of 5
7/31/2015
Thanks for great service, quick and we'll done.
John A.
Vehicle Make : Toyota
5 out of 5
7/31/2015
Great friendly group focused on the customers needs
Sarah L.
Vehicle Make : Honda
5 out of 5
7/28/2015
They made all painless and simple. The car looks great. It seemed like my car was gone for a while, but if good work needs to be done it sometimes takes a bit.
Max B.
Vehicle Make : Volkswagen
5 out of 5
7/17/2015
Great communication between Charlie, the insurance agency, and myself. Recieving the updates throughout the repair was appreciated. The work and effort put into the repair was satisfactory. Even went the extra mile to detail the vehichle as well. I went to Victor because they were reccomended by my insurance company, but due to the quality of service I would take my vehichle back for any other needs. Thanks Victor Auto Body Works!
Lauren B.
Vehicle Make : Toyota
5 out of 5
7/9/2015
I was completely satisfied with the service at Victor's! I worked with Charlie and he was so kind, friendly, and made me feel comfortable knowing that my car would be in good hands! I will definitely be returning to Victor's in the future.
Joy V.
Vehicle Make : Honda
5 out of 5
6/25/2015
Charlie was great to work with -- appreciated the electronic updates.
Robert H.
Vehicle Make : Honda
5 out of 5
6/25/2015
Charlie made sure my Civic was repaired properly and the staff at Victors brought the car back to "as new" standards. Charlie kept me informed of the progress during the work and I appreciated the updates. I knew what the stage of the repairs where every step of the process.
Mary B.
Vehicle Make : Honda
5 out of 5
6/15/2015
The service was exceptional - very friendly and professional. Repairs were done to fit my schedule and right on target with time and cost estimates. It was above and beyond (and much appreciated) that the car was cleaned during servicing. After a long winter it was much needed. Thanks very much, Mary
Philip C.
Vehicle Make : Honda
5 out of 5
5/23/2015
Everything looks good Thanks
Natalie H.
Vehicle Make : Honda
1 out of 5
5/22/2015
I wasn't too happy that the final cost was almost twice the estimate, and I wasn't told that until I picked up the vehicle. I knew there had been extra work done, but I wasn't told the cost. Also, when I first arrived, I waited for a long time, and finally had to ask someone to help me, as no one checked to see if I was being helped.
David C.
Vehicle Make : Toyota
5 out of 5
5/7/2015
Excellent workmanship, professional personnel.
David H.
Vehicle Make : Volkswagen
5 out of 5
4/26/2015
Thank you so much for the work that was gone on my car. The constant updates, going above and beyond in service, and working with me and my schedule to try and find the right time to pick it up made this an amazing experience!!
John W.
Vehicle Make : Subaru
5 out of 5
4/21/2015
Fast turnaround thanks.
Emily D.
Vehicle Make : Honda
1 out of 5
4/16/2015
Completed after the promised day and, on the completion day, after the promised time. At pick-up, the door edging needed to be fixed as well as it could be and the power window needed to be reset.
Linda Q.
Vehicle Make : Saturn
5 out of 5
4/16/2015
Very thorough and courteous
Nicholas D.
Vehicle Make : Saab
5 out of 5
3/27/2015
Everyone went above and beyond in every way. Car came back looking better than it did before the accident.

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