Star Body Works - Medford, OR

The text message updates were great. I felt comfortable knowing were we were at in the process. Sara was amazing, she went above and beyond to make sure my claim was handled properly. I also appreciated the loaner vehicle being dependable and efficient. And the final product was beautiful, very happy customer!

The service was quick and easy. Thanks!

Ty very much for quick and professional service to our car n r family

Star Body Works, your office staff and repair people were friendly, efficient and completed our auto repair in record time. You let us have our car early so we could pick up family coming in from Germany. We have appreciated your great work over the years and never been disappointed. Thank you so much, Mervyn & Erlene Thomson

So far I am satisfied with the entire process.

Job well done...can't be thankful enough for ur company fixing my oopsie

Very personable people. They were friendly to my 5 yes old grandson.

Great, friendly service. I will recommend. Thanks

My car look like nothing happened to it!!! Excelelnt job!!! Customer service is superb!!! I even got a ride from home to pick my car up! Super friendly front desk and staff!!! Thank you! Will recommend to people I know who needs something done in their car! One super happr customer here!!!

Thank you for the cleaning of the inside and outside of the car. I appreciated it so much.

Star always makes you feel like family. They take time to educate and answer all your questions. I’ll never take my vehicle anywhere else!

Your customer service is exceptional! Thank you!

Not only was the quality of the finish without question, the frequent communication of progress was unusually refreshing. Thank You All For A Job So Professionally Well Done. Joe,

Fast and professional!

Star Body Works did a fabulous job on fixing my car. Very prompt at sending me texts with updates.

When I arrived fo my appt a woman in the waiting room was getter no the results of her estimate and Star was $130 over the competitor and Star matches their price ... it was great .. everyone high fived. I had my appt and was treated very well and advised not to drive my car because the time was damaged. Star arranged for a rental and gave me a ride to the rental agency...great service. I received my estimate and was told I was to pay $56 for “betterment”. This accident was not my fault and I would not have needed a new tire if not for this accident. I asked if Star could waive this fee and was told no. When I brought up the woman before me who received a discount I was told she was a paying customer and Star had the wriggle room to offer he a discount. Star was great but you really stuck to that $56 charge for me on a $4500 bill. Again, nothing wrong I just feel like I would not return to you for future business Additionally, I received texts everyday about the progress of the repair at the April 3 @ 4:30 Completion. I however, did not receive any communication on the 3rd that it was or was not completed. I called on the 4th and was told it was done. Again...I really have hard feelings that you stuck to your funds over that betterment fee and just disnt get a good feeling from your business Thank you. Renae D

Great work! took care of problem well and got truck in great shap again.

Thank you so much for the amazing experience! Everyone there is so friendly and helpful and my car was even done ahead of schedule ! Everyone there went above and beyond customer service, thank you so much I will definitely refer my friends and family.

Star Body Works completely great Job. Good services for Customers... Appreciated your good work and timing.

Very fast and friendly service and job very well done