Debbie S.
Vehicle Make : Toyota
Appreciate the job being finished sooner than projected : staff has been super nice and the work looks great.
Also, like the updates along the way.
Janette T.
Vehicle Make : Ford
Working with Bob and your team was the easiest and most pleasurable repair experience I've ever had. I brought my car in first thing Wednesday morning. Within 15 minutes the rental car people were there to pick me up due to your guy calling them and handling my reservation. Less than an hour after that I had a message from Bob saying that my car was already in paint and should be done by the end of the day even though it was a 2 day repair. I got text messages all day letting me know the status of my repair and I was able to call at 3pm to schedule my pick up. When I got to the shop Bob was waiting for me at the front counter. After signing off on the paperwork Bob even helped me carry my bag of groceries out to my car. And to top it all off I didn't have to mess with returning the rental car. You have made a lifer out of me and I will recommend Kniesels to everyone I know and I'll never take my vehicles anywhere else. Thank you for providing the kind of customer service that I work so hard to provide to my customers. You guys rock!!
Wayne H.
Vehicle Make : Buick
It was quicker than expected. Thank you.
David C.
Vehicle Make : Dodge
Very cordial customer service; however I would have appreciated more proactive communication regarding the status of the work and insurance claim activity.
I expressed this directly to Ashley.
Thank you,
Lisa
Jarod W.
Vehicle Make : Subaru
Job well done! I am very pleased with the work. You can't even tell that there was any damage at all. These gentlemen took care of my car as if it were their own and I will definitely be using your shop in the future if I should need to. Also, I am recommending them to anyone I know who will require the services of an auto body repair shop. Absolutely.
Mary S.
Vehicle Make : Ford
Thanks for washing the truck! Good service and excellent work.
Margie R.
Vehicle Make : Toyota
We thought that you did an excellent job on our RAV 4! And, Bob was right when he told me that you won't be able to tell that it was even in an accident! And, thanks for cleaning it inside and out too. It looks brand spankin' new! : )
Joseph M.
Vehicle Make : Toyota
From the rude gal at your counter to the 5 different dates I was told the car would be ready. I wasted over 300 in fuel by not renting because of the 5 different dates I was told the car would be ready. Had I been told the correct date from the start...even if it was 3 weeks later I could have made the decision to rent and save on the extra fuel I burned. You waived my 100 deductible which was nice however it does not make up for the poor information I was given and the frustration. Sorry for the poor review.
Denise H.
Vehicle Make : Subaru
It was done UNBELIEVABLY fast!!!!!
Thanks!!!
Susan W.
Vehicle Make : Nissan
Kyle and the rest of the staff at Kniesel's Collision Center were awesome. I would recommend them to my family and friends. My car looks amazing! Thanks!
Lance O.
Vehicle Make : Volkswagen
Outstanding service, cooperation, and communication. Friendly and professional.
Marcia A.
Vehicle Make : Toyota
Great customer service. Paint match amazing. Easy to work with.
Frank D.
Vehicle Make : Ford
You said one question
Jennifer W.
Vehicle Make : Subaru
Your work and attention to detail is impeccable but what sets you apart is your ****:**** attention to the individual, the understanding of the tension and concerns one has with damage to their vehicle. Explaining the process and repairs minimizes the apprehension for the owner. Great work in managing the communications with the customer, insurance and rental agency. Thank you for being there when I needed your company. Everyone was a joy to work with.
Royce W.
Vehicle Make : Chevrolet
Thank you for your quick service and craftsmanship. The repairs look great like it was never damaged.
Cynthia B.
Vehicle Make : Toyota
The team at Kniesel's are WONDERFUL. Bob is Awesome. The front desk ladies are welcoming, friendly, and very helpful. To the collision/repair gods just Thank You for all that you do. You all ROCK!
Matt C.
Vehicle Make : Honda
A part of my car that was damaged in my accident wasn't replaced and Brandon agreed to buff out my paint on the rest of my car so that it would blend but that never happened. Not to excited
Kathleen L.
Vehicle Make : Chevrolet
Kyle was great!
Great customer service
Gina P.
Vehicle Make : Chevrolet
Bob called me everyday with updates. You did great work!
Jill J.
Vehicle Make : Kia
I was very impressed by The staff especially Kyle. He really went out of his way to make things right. I really appreciate all his hard work. Juan with Geico
Was. Very nice too.
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