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Body Shop Review Summary

5 star 224 reviews 76%
4 star 25 reviews 9%
3 star 14 reviews 5%
2 star 11 reviews 4%
1 star 19 reviews 6%
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(All Vehicle Makes)
Joshua N.
Vehicle Make : Honda
5 out of 5
4/14/2018
Fantastic experience. Thank you for the quick service. The van looks brand new.
Martha B.
Vehicle Make : Toyota
5 out of 5
4/7/2018
Great job. I appreciate your attention to detail...
Herminia N.
Vehicle Make : Toyota
5 out of 5
4/7/2018
Highly recommend this place! Great job they done to my truck. All the personal very efficient, and Very nice! Thank you!
**** B.
Vehicle Make : Ford
5 out of 5
4/2/2018
Michael Alvarez was a complete pleasure to work with, we always felt like we were VIPs he was very helpful in the beginning clear to the end he's a real asset to your company. Nothing but praises and thanks to Kniesels for a Job well done. Thank you Tom and Deidra Byrd
Jill C.
Vehicle Make : Subaru
5 out of 5
4/2/2018
The work was done extremely fast I appreciated the honesty and forthrightness. And of course the work was done well. Also, the front desk was sincerely friendly- it didn’t feel like a sales job or phony.
Kirk S.
Vehicle Make : Chevrolet
4 out of 5
3/31/2018
Your staff, particularly Johanna and Octavio, was incredibly patient with my scheduling challenges and demonstrated excellent customer service throughout the process. I mentioned to Octavio that there is a bulge in the rubber seal around the back side of the window. I will keep an eye on this and call if it fails in any way. Thanks again to your team for the great experience.
Loren B.
Vehicle Make : Ford
5 out of 5
3/31/2018
Customer service and repairs were excellent
Jimmy S.
Vehicle Make : Honda
5 out of 5
3/28/2018
Enjoyed the experience and people handling this work. Thank you!!
Kristie P.
Vehicle Make : Subaru
5 out of 5
3/24/2018
Very nice people to do business with. The car looks great. Thanks KP from Placerville
Brandon T.
Vehicle Make : Ford
1 out of 5
3/21/2018
Everything was perfect. However when I scheduled, I was told by an agent it would be done in a day so I did not get a rental since I could walk to and from work. I had to make arrangements after dropping off car for a rental. Your agent said it would take something like 5.4 hours. But my AAA agent said you are supposed to take the estimated hours and divide by 4 and round up for days estimated. So maybe your agent just did not know that.
Matt A.
Vehicle Make : Ford
5 out of 5
3/14/2018
Great service and Kyle and staff always take care of me.
Michael N.
Vehicle Make : Toyota
4 out of 5
3/9/2018
I've spent my entire working career in the automotive repair business as a mechanic, service adviser, service manager, and factory district parts and service director. This is the most impressive body shop I've dealt with. The people are as impressive as the facility itself. Thank you, Mike Nadler and Cathy O'Toole
Dawnlinn T.
Vehicle Make : Honda
5 out of 5
3/3/2018
Everything was great and everyone was very professional and pleasant to deal with!
Eric W.
Vehicle Make : GMC
5 out of 5
3/3/2018
Octavio was on the **** and kept me informed on the progress. Shop does very good work
Jasvir S.
Vehicle Make : Nissan
5 out of 5
3/2/2018
Very good job
Robert E.
Vehicle Make : Honda
5 out of 5
2/14/2018
Michael did an incredible job ensuring that our experience was fully satisfactory. He went above and beyond!!! This was the second time we have used your company and while we hope your services won't be needed again, ha, ha, we will certainly come back to you if they are needed. Thanks again to Michael!
Nancy E.
Vehicle Make : Toyota
5 out of 5
2/3/2018
Excellent service, superior repair work and finish. Couldn’t be more satisfied!
Steve M.
Vehicle Make : Subaru
5 out of 5
1/26/2018
Quick turn around, and looks like it is showroom fresh. cleaning the interior was unexpected but greatly appreciated.
Victoria C.
Vehicle Make : Honda
1 out of 5
1/24/2018
The repair took four days longer then quoted. I ended up paying 40.00 out of pocket for insurance on the car rental.
Shawn J.
Vehicle Make : Toyota
5 out of 5
1/19/2018
Everything was good.The staff was friendly and helpful. Great people at the shingle springs location. Hopefully I won't need it but if I ever need body work done to my vehicle again I will for sure take it to them.

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