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Body Shop Review Summary

5 star 414 reviews 69%
4 star 13 reviews 2%
3 star 158 reviews 27%
2 star 6 reviews 1%
1 star 5 reviews 1%
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(All Vehicle Makes)
Adua B.
Vehicle Make : Jeep
3 out of 5
1/31/2017
It took almost 2 months for the service to be completed. Other than that, all went well.
Stenersen.elizabeth M.
Vehicle Make : Ford
5 out of 5
1/27/2017
Very professional and courteous.
Ken A.
Vehicle Make : Honda
5 out of 5
1/26/2017
Noah was great from start to finish! Thank you again for your excellent service.
Tyler H.
Vehicle Make : Kia
3 out of 5
1/21/2017
As far as the overall car repairs everything looks great. What I was a little disappointed with was the presentation. Door was dirty on the inside, tires still got marks on em, interior eh. I'm not mad or upset by any of this but I felt as though it could have been done better
Madalin R.
Vehicle Make : Honda
5 out of 5
1/21/2017
Thank you !!!
Marianne C.
Vehicle Make : Subaru
5 out of 5
1/18/2017
Your entire team was excellent from beginning to completion. Great thanks to Noah for keeping me updated on the progress of the repair. Front reception was fantastic. The repair looks superb.
Christopher R.
Vehicle Make : Kia
3 out of 5
1/15/2017
My car was delivered a week late there was paint left on the inside of my bottom seat my gas was not replaced and the mirror was not fixed that initially I thought was going to be replaced. My advisor refused to pronounce my name right even after being corrected 5 times and I was told that it would take until Tuesday to get the paint splatter cleaned up and the gas replaced. Shameful shameful service
Janet S.
Vehicle Make : Honda
3 out of 5
1/13/2017
Sending a detailed message about my rxperience.
Christy H.
Vehicle Make : Honda
5 out of 5
1/11/2017
Chuck was great and extremely helpful in coordinating everything for me. Above and beyond!
Jerre T.
Vehicle Make : Kia
5 out of 5
1/11/2017
Great job, on time and communicated well
Claude R.
Vehicle Make : Subaru
5 out of 5
1/9/2017
Completion date was extended a couple of times, but not explained. Was it parts,weather, finding other problems?
Nicole K.
Vehicle Make : Volkswagen
3 out of 5
1/7/2017
You had the car for 8 weeks, changing the date of completion multiple times and a few hours after picking it up the engine light came on.
Jeffrey S.
Vehicle Make : Jeep
3 out of 5
1/6/2017
From start to finish this was a nightmare. Poor communication. Promises not kept. I had my completion date pushed back over 10x and people associated made me feel out of the loop and forced me to reach out daily to know what's going on. I was left feeling associates involved could care less about me getting my car back or how long it took affected my day to day living. Nightmare from start to finish. Would never recommend anyone to **** Hannah. I don't even have time to include all the details. But very frustrating and very dissatisfied. I'm just happy to finally have my car back.
Joel W.
Vehicle Make : Ford
5 out of 5
1/5/2017
Finished early and helped with getting the correct deductible
Shelly M.
Vehicle Make : Subaru
5 out of 5
12/30/2016
Courteous, thorough and wonderful to work with!
Lloyd C.
Vehicle Make : Acura
5 out of 5
12/29/2016
Tim is the only reason we are there. He is an asset to your company!
Kristina M.
Vehicle Make : Subaru
5 out of 5
12/22/2016
I really appreciated the text updates. The estimate was very close to the final cost and it was completed in the time that was predicted. I appreciated that I didn't have to keep tabs on everything. I like reallyvline twxt updates and mike Broussard was friendly, helpful and very close to his estimate. Thank you very much. /)
Teresa M.
Vehicle Make : Toyota
5 out of 5
12/21/2016
They seemed trustworthy and handled complex insurance papers and issues in a timely matter.
Michelle G.
Vehicle Make : Subaru
5 out of 5
12/19/2016
THANK YOU to Tim and crew!!!! My car looks fantastic, paint color match is perfect. I really appreciated the texts and phone updates. I didn't realize my car would come back with the inside cleaned as well. Wow, special thanks to whoever did that job, ;-) You were all a pleasure to work with! Merry Christmas!
Dan K.
Vehicle Make : Honda
5 out of 5
12/17/2016
The work was well done and on time. Everyone was helpful. I am pleased.

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