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Body Shop Review Summary

5 star 414 reviews 69%
4 star 13 reviews 2%
3 star 158 reviews 27%
2 star 6 reviews 1%
1 star 5 reviews 1%
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(All Vehicle Makes)
Jon C.
Vehicle Make : Subaru
5 out of 5
6/4/2016
Everyone was very great, explained every step, respectful, and very professional. For it having been an accident that was not my fault it was a frustrating thing however **** Hannah's employees made the experience great. Mike and Tim were both wonderful to work with.
Jerry B.
Vehicle Make : Volkswagen
3 out of 5
6/2/2016
The car is not repaired. Battery was dead when I went to start. Never had issues before with battery. When got jumped many indicator lights on. Battery issue tells me there is an electric issue. Indicator lights indicated some significant other issues. I am concerned my car will never be what it once was
Jay B.
Vehicle Make : Mazda
5 out of 5
6/1/2016
Very friendly staff. Quick service. Like the updates
Sandy S.
Vehicle Make : BMW
5 out of 5
5/30/2016
No more texts.
John M.
Vehicle Make : Subaru
5 out of 5
5/27/2016
Tim was very helpful
Robert A.
Vehicle Make : Subaru
5 out of 5
5/25/2016
Excellent communication. Personnel very pleasant to communicate with. Work completed seems excellent.
Marianne M.
Vehicle Make : Kia
5 out of 5
5/22/2016
Tim was great. He was on top of everything and I felt served well. You have a gem there. Don't let him go!
Mary B.
Vehicle Make : Ford
5 out of 5
5/21/2016
Special thanks to Gail Tolar. Her help and advice was valuable.
Sushmita M.
Vehicle Make : Honda
3 out of 5
5/18/2016
The door seal has not been put back in properly and so hanging loose and the fuel tank door was stuck. I am very disappointed that the collision center did not check their work after it was done. The repair place is 25 miles from where I live and i do not have the time to drive back out to get it fixed. I have to hire an employee which is an additional $100 expense to me in order to bring my car over to the repair center. Along with fuel cost and time wasted. It is not fair that customer should have to bear this extra expense because of an oversight. What can be done?
David R.
Vehicle Make : Honda
5 out of 5
5/17/2016
Looks like brand new
Donna B.
Vehicle Make : Kia
5 out of 5
5/17/2016
Job well done.Thank you very satisfied
Krysta M.
Vehicle Make : Ford
5 out of 5
5/14/2016
Hey. Thank you! In my back seat, you all found the plastic "under-bumper guard" that I accidentally ripped off while pulling too close to a parking stop. I think you guys were vacuuming out the car. But someone took the time to reattached the guard. I didn't ask anyone to do it and certainly was not expecting it. Seriously, so impressed. Going the extra mile doesn't happen every day. Thank you, from the bottom of my heart.
**** C.
Vehicle Make : Volkswagen
5 out of 5
5/13/2016
Thank you for making my car shiny and new
Lois S.
Vehicle Make : Subaru
3 out of 5
5/12/2016
I believe in "nice" and DHC does not qualify.
William I.
Vehicle Make : Subaru
5 out of 5
5/12/2016
We received great and accurate customer service. Wouldn't go anywhere else for auto body work.
Sy M.
Vehicle Make : Chevrolet
5 out of 5
5/10/2016
Tim and the team went well above expectations. I hope I never have to go back (who would want to...that means your vehicle was "injured") - but I know if I ever have to, I'll be in good hands!
Janeane H.
Vehicle Make : Volkswagen
5 out of 5
5/8/2016
The only thing is that there is an unpleasant smell inside the car
Sally J.
Vehicle Make : Subaru
5 out of 5
5/7/2016
Great service.. On time... Tim was friendly and very professional !
**** B.
Vehicle Make : Kia
3 out of 5
5/6/2016
When called about my car being done I showed up and it was not completed.
Jonathan J.
Vehicle Make : Honda
5 out of 5
5/3/2016
Every team member I spoke with at the Collision Center was generous with their time in order to explain the next steps. Beyond that, I was impressed with the quality of care for us as well as the car. Mike was awesome. The car looks great! Keep it up!

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