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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 286 reviews 85%
4 star 30 reviews 9%
3 star 6 reviews 2%
2 star 4 reviews 1%
1 star 10 reviews 3%
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(All Vehicle Makes)
Christi L.
Vehicle Make : Nissan
5 out of 5
4/14/2017
Glenn kept me well informed throughout the process and was very responsive anytime I left a message for him requesting an update. Mike was also extremely helpful in getting the vendor who caused my repair to be delayed to reimburse me some for my extended car rental. Overall, I am very pleased with the service I received from these gentlemen and the entire team.
Albert R.
Vehicle Make : Volkswagen
5 out of 5
4/11/2017
Great employees with great attitudes and professional auto repair skills
Timothy E.
Vehicle Make : Ford
5 out of 5
4/11/2017
Great customer service. We have one small issue to return and have corrected, but it doesn't change our "fully satisfied" status.
Shelley E.
Vehicle Make : Mercedes
5 out of 5
4/11/2017
Used Westside Collison until you opened First Choice down the road from us. Talk about convenience! Another fantastic service experience with a special "thanks" to Steve & Mike!
Katherine H.
Vehicle Make : Toyota
5 out of 5
4/8/2017
I worked with Michael and Glen. Both showed great concern that they put my car back to 'as new condition'. I received frequent text updates and Glen finished my car four days earlier that projected. As I spoke to both of them I gained complete confidence in their abilities, and they both had complete confidence in their bosses and coworkers abilities to get the job done. The shop and its customer service were very impressive and I will definitely visit again if I have a need and tell everyone I know about the excellent service. Katherine H
Israel V.
Vehicle Make : Lexus
5 out of 5
4/4/2017
The service was awesome, I was very impress with the results and the customer service. The final results were great! Thank you
Zulema R.
Vehicle Make : Hyundai
5 out of 5
4/1/2017
Awesome job!
Justina I.
Vehicle Make : Toyota
5 out of 5
4/1/2017
Job was properly done and in record time. Also, everyone was courteous. Thanks
Michele M.
Vehicle Make : Ford
5 out of 5
3/30/2017
I loved the fact they were fast. I was without my truck for no more than a day and a half. They were nice and courtesy. I have a few scratches I've been meaning to get checked out and plan to see Erik and the gang again soon!
James B.
Vehicle Make : Ford
5 out of 5
3/28/2017
Good job!
Tara L.
Vehicle Make : Dodge
5 out of 5
3/25/2017
The entire process from scheduling my appointment to pick up went very smooth and easy. I would definitely use first choice for any future issues, and the car looks great
Pablo P.
Vehicle Make : Lexus
2 out of 5
3/22/2017
Very unprofessional and crap work. I will make sure to never use you again.
Don D.
Vehicle Make : Cadillac
5 out of 5
3/19/2017
Fantastic experienced ! Eric was very professional and very helpful! I have never experienced service that kept me informed daily of the status of repairs! This location definitely exceeded my expectations! I would highly recommend anyone to take their vehicle to 1st Choice Collision!
Linda Y.
Vehicle Make : Acura
5 out of 5
3/18/2017
I enjoyed how friendly the staff was. They stayed in constant communication with me at all times. The work to my vehicle was completely professional and looks like brand new. Thanks for the amazing experience.
Stacie S.
Vehicle Make : Nissan
5 out of 5
3/17/2017
I was happy that the repairs did not take a long time to complete. I was satisfied with the quality of work done on my vehicle and was satisfied with the outstanding customer service and professionalism that was shown to me by the staff and service technician.
Karla L.
Vehicle Make : Jeep
5 out of 5
3/17/2017
Steven esa the best thanks Steve
Rhamel M.
Vehicle Make : Dodge
5 out of 5
3/11/2017
Everyone did a great job and was VERY good communicating throughout the whole process
Larry R.
Vehicle Make : Ford
5 out of 5
3/9/2017
Great job fellas. Keep up the good work!!
Joni D.
Vehicle Make : Mercedes
5 out of 5
3/7/2017
Eric was great to work with
Mary M.
Vehicle Make : Toyota
5 out of 5
3/5/2017
Job Well done by CHAD in Kansas City. He worked quickly which was greatly appreciated.

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