Theodorepaul D.
Vehicle Make : Lexus
My service advisor did a good job of keeping me informed through the process. He didn’t over-promise and under-deliver which was very much appreciated.
Steve T.
Vehicle Make : Chevrolet
Alex was very calm and professional and attentive to detail. We would come back in a heart-beat!
Arif K.
Vehicle Make : Acura
Thanks
Selma H.
Vehicle Make : Nissan
Team was amazing
Scott J.
Vehicle Make : Mercedes
Excellent service and the length of time was exceptional. Would recommend Service King to anyone who would need to have work done..
Kevin C.
Vehicle Make : Acura
The repairs were great and the vehicle was delivered on time as promised. However, I do have a concern I'd like to discuss.
Kendall Y.
Vehicle Make : Hyundai
Everyone is very professional and nice at the colony tx location. Christy Ebner sent me lots of updates as my car was being fixed. I really appreciated that
Danny S.
Vehicle Make : Chevrolet
The Colony location did a tremendous job with the repairs on my car. Just an excellent staff and experience.
Joseph Y.
Vehicle Make : Mercedes
Professional and reassuring experience... Christy who was handling my repair case was very informative and personable and I felt confident throughout the whole process
Nicholas V.
Vehicle Make : BMW
Christy cared about the customer
Ty H.
Vehicle Make : Toyota
My tail light is not working. I will need to return to have it fixed but I am leaving today out of town for Thanksgiving.
****-****-xxxx
Ty
Richard W.
Vehicle Make : Toyota
Repair seemed to take too long. Was initially quoted 3 to 4 days. It took 2 weeks after we dropped off the car
John O.
Vehicle Make : Mazda
Repair was done well, but awfully long for a simple small dent repair but it was done well .However customer experience is yet to be met. Reason three times that we were present, there were no receptionist , consequently had to wait at least 5 mins for any one to approach us, although there were a few Service advisors walking around. Also our job was handed over to Christy Ebner. . She did a good job in communicating with me daily.To me this seemed a "Micky Mouse "operation and I most definately would not bring my car there for the future . I believe this needs to looked into. ....... Sinceley John O
Brent S.
Vehicle Make : Ford
Gavin was extremely professional and helpful. He repeatedly called to update me on the progress of my repairs and helped to set up my rental. Very pleased
Currie H.
Vehicle Make : Chevrolet
I was kept up to date by my advisor Gavin and my vehicle was ready when he said it would be.
Ehsan S.
Vehicle Make : Lexus
It took 2 weeks longer than quoted. And there are several areas not completed. I will have to return to the location to have them corrected. So this means more time not in my possession.
Robert K.
Vehicle Make : Chevrolet
The overall process was painless. Brought the car in, minimal paperwork, viola good as new!
Thank you for making this easy.
David F.
Vehicle Make : Audi
Repair was terrific and fast. There was an aftermarket item that took the Service King team almost 2 months to secure and complete. We had to make multiple calls to remind them this still needed completed. Only after my last call when I mentioned calling my insurance company to report the repair wasn't complete did this get on track and completed.
Ellery S.
Vehicle Make : Chrysler
Christy Ebner was very detailed oriented, she communicated with me during the entire process and was awesome. My car was washed inside and out when I received it back and it smells like a new car inside and it’s 12 years old. I’m completely satisfied in the service that I received and I will spread the word that you guys are open and awesome!
Susan M.
Vehicle Make : Audi
I greatly appreciate how ServiceKing treated me as an important customer. I would rate them a ten (10).
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