Emily H.
Vehicle Make : Subaru
It took way too long to get my car back.
Harmeet B.
Vehicle Make : Lexus
Very nice work! Regular updates. Excellent staff !
Larry H.
Vehicle Make : Ford
Thanks
Duane C.
Vehicle Make : Chevrolet
Abra Auto Body was very professional and thorough in performing the repairs to my auto. I was kept informed throughout the repair process, and would recommend Abra for future repairs.
Kim A.
Vehicle Make : Pontiac
Tiffany did a great job with customer service and making sure I was kept up to date and all my questions were answered. They were honest and did a great job as promised. I would definitely go there again or recommend them. It was nice to have a positive experience with an auto shop for p ce.
Jeffrey B.
Vehicle Make : Mitsubishi
Very friendly staff. Quality work. Only concern is that I received a text that said completion date had been set to 9/30. This was on Monday, 9/29. I had received an update by phone earlier saying Wednesday or Thursday (middle of the week). I expected a call in the morning with an update related to the text, but I didn't receive any call. I called in the afternoon and the tech who answered gave more detail and seemed to read back the original projected mid week approximation. He said I would get a call in the morning, but I didn't receive one, unfortunately. Anyways, lots of miscommunication, but the calls I received initially were very good updates and I appreciated the information. Overall everything was wonderful.
Paula P.
Vehicle Make : Toyota
Tiffany was wonderful to keep me informed. Tiffany was great and took care of my special needs. I have a trip planned to go out of town one week after my accident and she worked with the technicians and got my car done before I had to leave. You had the car for five days. My front bumper had to be totally replaced and a headlight had to be replaced. They did a beautiful job and even washed my car before bringing it back to me. I had to send my car from the Plainfield location to the ABRA in Rockville Road because Rockville was available to work on my car at the time. I found them very accommodating and customer service was fabulous to take my particular needs in consideration. I have no complaints whatsoever and highly recommend ABRA service and customer service.
Claudia /.
Vehicle Make : Ford
Great Service, kept us well informed on the progress of the repair.
Would highly recommend your shop
Thanks
Angela R.
Vehicle Make : Mercury
Best customer service in Indy. I always know you've done the best quality work.
Jana S.
Vehicle Make : Honda
Your entire team was incredibly friendly. Everyone went out of their way to make me feel like I was their number one priority. Incredible service!!
Marilyn K.
Vehicle Make : Chevrolet
You were right to the point and good at answering any questionsi might have thank you for the good work you did and fast return
Eric L.
Vehicle Make : GMC
Awesome customer service. That crew at the Rockville Rd location are A1 and I highly recommend if u need repair to your ride.... Go see them!!!!!!
Brooke S.
Vehicle Make : GMC
They were extremely polite, communicated well, my car looked great after the repairs and it was done almost a week before originally expected!
Shilah L.
Vehicle Make : Honda
Thanks
Aimee W.
Vehicle Make : Hummer
Tiffany really took care me and I appreciate all her efforts to make me happy with there service.
Glenn R.
Vehicle Make : Nissan
Thank you for fixing our Nissan Versa. Trouble with their design/manufacturing caused you to have to deal with us again. I'll tell you this, though, your customer service is outstanding. Our son's car needs work, and I won't hesitate to come back and to recommend your shop. Kudos!
Janille F.
Vehicle Make : Honda
Tiffany was very helpful. She worked with us throughout the entire process. I took the car in and they completed the inspection in no time. Once they cleared all the info with the insurance company and ordered the part. They worked quickly and efficiently to make sure that the part was received & painted and installed before the weekend. Both Zach and Tiffany showed incredible customer service and made sure that I was very satisfied with the end result. It took less than 20 minutes to put the part on and the washed and vacuumed the car as well. I would 100% recommend them to anyone in need.
Megan C.
Vehicle Make : Chrysler
Great customer service and great timing on car repairs my dad's been Goin here for over 10 years!
Jared B.
Vehicle Make : Chevrolet
The staff went above and beyond what their jobs even were.
Eliza L.
Vehicle Make : Saturn
The service was great! I liked the how the kept me updated with texts. I also like how friendly Tiffany was she's the best. Zach also was great with helping me and answering my questions and concerns. Defiantly would recommend Abra to others.
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