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Real Reviews From Verified Customers

Linda C.
Vehicle Make : Mercedes
5 out of 5
5/31/2017
I will recommend Pacific Elite to all of my friends and relatives. Everyone is so helpful from the front office staff to the representative that walks you the process of repairing your vehicle. You receive continuous updates by email throughout the process and can call and speak to someone immediately with any questions you might have. The best part is when you pick up your vehicle, and it looks like new. Pacific Elite gets an A from me!
Bailie K.
Vehicle Make : Nissan
5 out of 5
5/27/2017
Shawn was very friendly and knowledgeable!
Henry T.
Vehicle Make : Toyota
5 out of 5
5/27/2017
Good service, my advisor, George contacted for status and kept me in the loop. Very happy! 5-star service!
Maricris M.
Vehicle Make : Toyota
5 out of 5
5/27/2017
This is my second time back. Shawn provided amazing customer service.
Matthew M.
Vehicle Make : Honda
5 out of 5
5/27/2017
George and both ladies who helped me at the front desk were very friendly and helpful. I appreciated the daily updates via text.
Brian H.
Vehicle Make : Toyota
5 out of 5
5/26/2017
Everything was done very well and I was kept updated about everything.
Jaime R.
Vehicle Make : Honda
5 out of 5
5/20/2017
The do a very nice job done good attendance and responsible people
Ketan S.
Vehicle Make : Hyundai
5 out of 5
5/18/2017
Your entire team is awesome. Keep up the outstanding work!!!!
Marbrisa R.
Vehicle Make : Mazda
5 out of 5
5/13/2017
Elizabeth and David provided outstanding service.
Brenda C.
Vehicle Make : Toyota
5 out of 5
5/9/2017
Great job. Like it never happened!
Jennifer R.
Vehicle Make : Nissan
5 out of 5
5/7/2017
Great service great communication Fast and easy service My 2nd experience and I am very happy both times Excelente timing in and out within minutes 10 for sure...
Christine T.
Vehicle Make : GMC
5 out of 5
5/5/2017
George and Travis were hands down amazing and I am thankful for the wonderful service we were giving.
E Vincent.
Vehicle Make : Mercedes
5 out of 5
4/29/2017
Service was outstanding. The multiple times a day notification as to status was a little much but better than nothing. Ending service was outstanding again with the help getting the car home.
Anne H.
Vehicle Make : Nissan
5 out of 5
4/27/2017
the whole process from start to finish was really easy thanks to the friendly and professional team at pacific elite collision center on orangethorpe in fullerton. my truck looked great thanks to the work they did and the car wash was an added bonus. i really appreciated the free shuttle rides -- it added a lot of convenience and peace of mind in an already inconvenient event of being involved in a fender bender that was no fault of my own. thanks pacific elite!
Yolanda C.
Vehicle Make : Chevrolet
5 out of 5
4/23/2017
George gave us excellent customer service . He walked my husband and I through the whole process. And kept us informed by texts or phone calls regarding our Vehicle. Very satisfied
Kevin T.
Vehicle Make : Honda
4 out of 5
4/22/2017
Everything went well. No problems
Sherri W.
Vehicle Make : Toyota
5 out of 5
4/20/2017
Great work and customer service.
Teresa M.
Vehicle Make : Toyota
5 out of 5
4/20/2017
Excellent customer service, friendly staff
Lance W.
Vehicle Make : Ford
5 out of 5
4/19/2017
The car looks great! George kept me informed throughout the process and was very personable, while staying professional.
Amy L.
Vehicle Make : Honda
2 out of 5
4/18/2017
See prior comments.

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