Emelyn B.
Vehicle Make : Kia
Superb customer service
Luis B.
Vehicle Make : Nissan
The whole staff is just amazing and I got my car sooner than expected and every morning I was updated with my car
Steven H.
Vehicle Make : Mercedes
Beautiful job and customer service.
Debbie C.
Vehicle Make : Ford
Thank you for asking this question, useauly people take the opportunity to point out dissatisfaction but on the contrary I would like to take this opertunity to highlight everything that is extraordinary.
From the moment I walked in the door to when I picked up my repaired vehicle I was treated with curtesy, professionalism and utmost respect by your staff. Collision Advisor Mr. Lenin Portillo answered my questions with complete knowledge and attentiveness to customer service "what an asset Mr. Portillo is"
I now know why YELP gave PacificElite in Covina Ca. a 5 star rating, the only misfortune here is ... is that there's not a 10 star rating. Well done and extremely impressed by your services, facility and most of all Mr. Lenin Portillo and your whole staff at this location. worthy of 10 stars!
Sincerely,
Ms. Deborah Clemmer
Melinda F.
Vehicle Make : Lexus
Excellent customer service and repair.
Margarita V.
Vehicle Make : Ford
I had no problems at all everybody is great,friendly and did a great job Thank You
Darren/ Jaydee.
Vehicle Make : Toyota
Vu was professional and extremely helpful when answering my questions. Ulysses in the office was also professional and a great front office person. I am satisfied with how my car was cared for. Thank you!
Rodward G.
Vehicle Make : BMW
Well organized shops and clean facility.. Employees were warm and professional.. will definitely recommend to others body work!!!????????????????????????????????
Nicholas S.
Vehicle Make : Scion
The service was the great will Definitely refer other people to your shop.
Lucila C.
Vehicle Make : Mercedes
Excellent service ,excellent costumers service. Thank you to Vu and all the office staff and drivers .
Jonathan A.
Vehicle Make : Honda
My car was only partially buffed therefore the other half of my car now looks off.
From past experiences the entire car was made to look like it never had an accident not just part of it.
It would be nice if a company would do thorough detailed work, specially when they're getting paid enough.
Cheryl R.
Vehicle Make : Toyota
Employees over there are courteous and very professional . They updated on the repairs everyday. Repairs were done on time . I'll recommend this facilitiy to the my friends and acquaintances .
Jennifer M.
Vehicle Make : Honda
Car Looks Great!
Beatrice F.
Vehicle Make : Mercury
Friendly and knowledable staff. Kept me informed on status of my car and even had it ready a little before estimated time. Verybpleased.
Martha A.
Vehicle Make : Honda
Jeremiah was great to work with. He kept us informed about the progress all through the process. We are repeat customers and would definitely come back to see you if in need of repair work. (But hopefully we won't see you again!)
Rosalyn N.
Vehicle Make : Toyota
My car was finished earlier than expected. I was informed of the status of my vehicle and everyone at Elite was courteous. I will definitely use them again in the future.
Jeanette G.
Vehicle Make : GMC
I really appreciated all the updates on the status of my car. Vu and the entire staff were extremely helpful.
Briana H.
Vehicle Make : Kia
Everything went smoothly. All staff that helped me were friendly and professional. I received daily updates on the status of vehicle. I would most definitely recommend you all without hesitation!
Anneke/ Brian.
Vehicle Make : BMW
Excellent service and communications. Staff was friendly and accommodating. The best repair service I have experienced.
Christopher U.
Vehicle Make : Honda
If I could give an 11/10 i would. Vu was the associate that helped me and he was extremely polite, courteous, and answered any question I had. My expectations were exceeded.
Social