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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 402 reviews 89%
4 star 32 reviews 7%
3 star 9 reviews 2%
2 star 4 reviews 1%
1 star 5 reviews 1%
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(All Vehicle Makes)
Joseph R.
Vehicle Make : Chevrolet
5 out of 5
5/16/2015
Great work, fast turn around, very pleased! Thanks!
Oliver S.
Vehicle Make : Lexus
5 out of 5
5/15/2015
Liz and the staff at Pacific Elite took very good care of us and our Lexus. They are professional, friendly, and helpful. It was a pleasure doing business with them.
Kinsley M.
Vehicle Make : Toyota
5 out of 5
5/15/2015
Excellent, fast and friendly.
Jesus M.
Vehicle Make : Nissan
5 out of 5
5/15/2015
Fast and courteous professionals
Timothy D..
Vehicle Make : Toyota
5 out of 5
5/10/2015
I'm a third time repeat customer, and the reason is because you guys do a terrific job on the car, you're pleasant and courteous to deal with, and you're timely in getting the work done. The car wash at the end is frosting on the cake. I'll be back! Thanks!
Rebecca C.
Vehicle Make : Toyota
5 out of 5
5/8/2015
Got my cr back before time excellent job????
Alberto G.
Vehicle Make : Nissan
5 out of 5
5/7/2015
Nicole and Tim were very friendly and helpful keep up the good work
Ryan C.
Vehicle Make : Ford
5 out of 5
5/3/2015
An amazing, professional job lead by a customer service first service advisor Frank. Goes out of his way to serve and deliver, while representing and presenting the quality craftsmanship of his body shop team with pride and confidence in their work-product.
Fred C.
Vehicle Make : Nissan
5 out of 5
4/29/2015
Professionally handled, great customer service.
Beverly S.
Vehicle Make : Nissan
5 out of 5
4/23/2015
Very happy with our car thank you
Cecilia R.
Vehicle Make : Toyota
5 out of 5
4/18/2015
Frank amd Nicole were really nice and very helpful from the srart to finish. They sent me e- mail updates of my car repair. They made this experience less stressful and easy !!!! Thank you very much. I will surely recommend your company
Jessica N.
Vehicle Make : Toyota
5 out of 5
4/14/2015
The two times I have been to Pacific Elite have been so wonderful. Everyone is so helpful and have made me feel comfortable with everything.
Junie N.
Vehicle Make : Toyota
5 out of 5
4/8/2015
Did an excellent job on my wife's truck. They even aligned my cars trunk lid they repaired four year ago with no charge.
Frank A.
Vehicle Make : Honda
5 out of 5
3/27/2015
I had a great experience!!! The team is great! I had a hare time with my insurance and they were more then helpful in exciting the process and very considerate of my time so BIG THANKS to them!
Glory P.
Vehicle Make : Honda
5 out of 5
3/18/2015
Service and compassion of staff to a customer under tremendous stress was excellent. Only concern is being told specifically by staff Nicole and frank tat pickup tues morn. Would be ok with insurance coast I did not want to incur extra rental charge. Was reassured paper work said 18th estimate and I got car om17th. When I picked up car was told that is between enterprise and Allstate. Enterprise says probably Allstate will approve extra couple days. I hope this works out as unexpected charges are stressful. Deductible issue quickly solved by Liz. Detailed summary of repair by Feank excellent. Liz, Michelle. And Nicole all excellent. Only issue is as above. Expectations with coordinating between Allstate and pacific need to be clear as car accident stressful as it is. Thank you. Will highly recommend your business to friends.
Eddie C.
Vehicle Make : Hyundai
5 out of 5
3/17/2015
Staff is courteous and stays in touch throughout the process. Work is always great.
Melody G.
Vehicle Make : Buick
5 out of 5
3/17/2015
Thank you for the exceptional customer service, and the amazing work you put into the repairs for my car!
Jacob T.
Vehicle Make : Toyota
5 out of 5
3/12/2015
My vehicle looks great. Very professional and polite. I appreciate the updates and effort to repair my vehicle. I am very pleased. Great job!
Doug A.
Vehicle Make : Chevrolet
5 out of 5
3/12/2015
The people that work here and the work that you've done is satisfyingthank you so much you guys are the bestI will recommend you guys to anybody
Oscar L..
Vehicle Make : Dodge
3 out of 5
3/7/2015
Thank you your service was perfect just like i was told thanks again

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