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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 402 reviews 89%
4 star 32 reviews 7%
3 star 9 reviews 2%
2 star 4 reviews 1%
1 star 5 reviews 1%
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(All Vehicle Makes)
Mary M.
Vehicle Make : Chrysler
4 out of 5
1/12/2018
Service, craftsmen ship rate it a ten, I will make recommendation!
Diane H.
Vehicle Make : Ford
5 out of 5
1/12/2018
Johnathon was very helpful and courteous
Danniel M.
Vehicle Make : GMC
5 out of 5
1/12/2018
Thanks for the great work and very friendly service
Alicia L.
Vehicle Make : Subaru
5 out of 5
1/12/2018
Great customer service and excellent work
Guadalupe M.
Vehicle Make : Chevrolet
5 out of 5
1/10/2018
Everyone at Pacific Elite is friendly and helpful. The process was quick and easy.
Hector B.
Vehicle Make : Mazda
5 out of 5
1/5/2018
Great great job. Although I wish the car was fully detailed instead of just a regular wash.
Manuel R.
Vehicle Make : Hyundai
5 out of 5
1/5/2018
Very helpful and professional
Steven B.
Vehicle Make : Nissan
5 out of 5
1/5/2018
Staff were vert courteous and friendly...
Allison V.
Vehicle Make : Ford
1 out of 5
12/31/2017
My car battery was completely drained this morning when I tried to go to work. I just picked the car up at noon yesterday and was assured the electrical system was fine.
John M.
Vehicle Make : Toyota
5 out of 5
12/28/2017
They update me about my car and did a wonderful job!
Kevin J.
Vehicle Make : Kia
5 out of 5
12/24/2017
John did a great job! Thank you! Kevin J
Jose M.
Vehicle Make : Honda
5 out of 5
12/22/2017
Excellent service!!
Unknown U.
Vehicle Make : GMC
5 out of 5
12/16/2017
Thank you for keeping me updated on status of my vehicle. The wash interior/exterior detail was certainly unexpected BUT greatly appreciated!
John H.
Vehicle Make : Honda
4 out of 5
12/15/2017
I am grateful being informed the status of the repair. I was able to plan my work accordingly knowing my repair was not forgotten. You guy did a pretty good job at communication and create a great experience doing business with you.
Lionel R.
Vehicle Make : Kia
5 out of 5
12/7/2017
Kept us informed. Completed the work on day promisef. Employees were all very courteous
Cynthia M.
Vehicle Make : Honda
3 out of 5
12/3/2017
Will I did have to wait for my car once for the door potecter to be but back on then for them to wash my car and when I finally Left. My door Wouldn’t open from the inside had to put my window down to get out will be taking it back to look at so it can be repaired
Daniel F.
Vehicle Make : Toyota
5 out of 5
12/1/2017
Very helpful, and I was always kept informed. Thank you.
Kathleen G.
Vehicle Make : Honda
5 out of 5
12/1/2017
Your follow through on calling me with updates on the progress you made on my car daily was greatly appreciated. The condition and cleanliness that my car came back to me was excellent. The personal in the office is very friendly and completely knowledgeable in every aspect of my car. Thank you for repairing my car. I will recommend Elite to all my friend and family.
Vanessa S.
Vehicle Make : Kia
4 out of 5
11/30/2017
The pacific elite collision team in Covina has excellent customer service. If my advisor John was at lunch or assisting another customer they went above and beyond to assist me with anything I needed when I would call. Very polite and courteous staff. I would definetly use them again. Great Job!
Olga R.
Vehicle Make : Nissan
5 out of 5
11/27/2017
Excelentes personas , muy buen trabajo

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