Mike L.
Vehicle Make : Porsche
Julian Lumagui, and the rest of your staff were all great, courteous, and accommodating, while I waited for my car. Your waiting area, and general facility are cleaner than most restaurants! :) I have recommended you guys in the past, and I will definitely continue to do so. Everyone I've sent, including my very meticulous father, were all pleased, as was I, with how there cars came out.
Sincerely,
Michael Latkin
Dale C.
Vehicle Make : Hyundai
Job well done.
Linda S.
Vehicle Make : Mercedes
Valerie is wonderful and amazing. She is a real asset to your business. Valerie is professional, exceedingly competent and a pleasure to work with.
Linda
Naushad G.
Vehicle Make : Mercedes
Not happy at all. The initial response was very poor. I can talk to anyone to discuss my experiences.
Mary P.
Vehicle Make : Toyota
It took too long. The car looks nice and I appreciate the thoroughness, but, given that your shop is not open on weekends and holidays, I was out a vehicle for two weeks. Having to spend additional money for a rental car for two weeks was a pain in the neck.
Kristin D.
Vehicle Make : Chevrolet
I really enjoyed my experience. Kristi and Sergio were so pleasant and great to work with. The only small thing was my faves on my radio station were not the same when I picked up my car but I figured it probably had to do with the computer to the car being reset or something. For that to be my only thing, you guys are definitely doing something right and will get every referral possible from me! :)
Gerald S.
Vehicle Make : BMW
Unfortunately, I am a repeat customer. As such I expected exactly what I received - professional service, courtesy, and the highest quality work. My BMW only looked better when it came off the showroom floor.
Thanks for not only what you did but more, how you did it.
Daniel S.
Vehicle Make : Honda
The service was above and beyond expectation and truly well managed. I honestly don't think any other company could have done it any better. I'm 100%:happy and satisfied.
Nick O.
Vehicle Make : Chevrolet
Thank you for great customer service.
Steven F.
Vehicle Make : Mazda
just happy
Vivian B.
Vehicle Make : Hyundai
Really great. Above and beyond my expectations. Really appreciated the extra effort fixing the seat cover and touching up the front bumper, in addition to getting the car started.
Mehran T.
Vehicle Make : BMW
The part is not adjustted correctly and when I asked how come they answered that is the best they can do
Edgar M.
Vehicle Make : Toyota
Nice people, honest
Arline A.
Vehicle Make : Toyota
Keep up the great work!!
Ashly S.
Vehicle Make : BMW
Eli did a wonderful job!!! I was so happy with my service. Every step of the way I was informed and my target completion date was met!
I would definitely refer pride auto to a friend.
Elizabeth E.
Vehicle Make : Acura
Everyone was very personable and professional. The shop is clean. My car was ready when promised. I loved the text updates. My car looks as good as new. Excellent service!
Chandra H.
Vehicle Make : Ford
The communication from the team at Pride was awesome. The insurance company I was dealing with was aweful and the Pride team was able to give me more information and solve problems for me that the insurance company did not. They made a stressful situation less stressful :)
Jennifer G.
Vehicle Make : Acura
The work was good but having to deal with Kristal is something I will avoid at all costs. She has a bad attitude and has been rude and unhelpful in every dealing I have had with her. I don't believe I will ever use Pride again because I find dealing with her attitude unnecessary and non- customer friendly to say the least. Her attitude and demeanor is sure to cost Pride business.. In fact it probably already has...
Sergio was the only reason I didn't take my complaint further than this.. He was great but why can't all of your employees be nice ??!!
I may give more detailed reviews on twitter and yelp.
I think it may take a few more complaints to get management to look at her behavior.
Stacey S.
Vehicle Make : Lexus
Thank you for your excellent work. I especially liked receiving the email updates. It was a completely professional experience with Val, Jerry and Adriana.
Stacey S
Anna G.
Vehicle Make : Ford
This is the best car repair experience I have ever had! Everyone I worked with (and those I encountered in passing) was friendly, efficient, and professional. Plus the work on my car was done really quickly and it looks great. I will definitely refer people to FAB. Thank you so much for a pleasant experience and a job well done. It gives me great peace of mind to know that I have a great place to go of I ever need future car repairs (but let's hope I don't...)
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