Pride Auto Body - Corporate

The entire team was amazing! Every person I talked to was knowledge and fully up to date on my car. It was ready before the estimate!

Receptionist was great , Jose provided updates, end result of repair was excellent. !!! Would highly recommend !!

Car looks great. Thanks!

Anrew, Randy, top notch guys! Always kept me posted and got my car back even better than I expected! Thank you so much!

Car looks great. Thanks!

Thank you!

We were very happy to get our car back 4 days earlier than expected. When Chris found that the rental car allowance was expiring, he doubled his efforts and got the car finished ahead of schedule. I will definitely return to Pride if the need arises in the future and I would gladly recommend their services to everyone.

Danny is very helpful ,professional and such a very nice guy Nalleli is very accomodating Shawn is very eager in resolving issues of the work they did to my car

I am in awe of the work that was done on my car. Thank you so much for the pride you took with my car.

Professional team from day one of drop till delivery Great job 7 diamonds! Thanks Tarek

RO# 79847 The work performed by Pride Auto Body to my 2015 BMW X-5 as delivered is sub-standard to BMW quality and unacceptable to me. The damage at issue involves relatively minor paint damage/scrapes to the passenger-side lower-rear-door shell with no sheet metal deformation visible to the naked eye. Prior to repair the door looked physically undamaged with the exception of a few visible paint scratches along the bottom of the door shell. Upon completion of repair I observed excessive "Bondo"/body-filler build-up around repair area. Sheet metal detail at lower rear portion of door-edge (flat sheet-metal border detail adjoining a curved surface) was virtually sanded off due to sloppy body-filler build-up and careless sanding over the detail. The low-standards workmanship thus destroyed the original BMW design of the door. The work performed on my car demonstrates poor workmanship quality, not what I paid top dollar for. Despite the fact that your price was about two times more expensive than that quoted at other body shops in the area, I chose Pride Auto Body to do the work because of Center BMW (Van Nuys) recommendation and Pride Auto claims to be a BMW Certified auto body repair center. To make this right I expect all the excess body-filler to be removed from the door repair area, the repair to be reworked by a BMW Certified technician and the result should be absolutely visibly unaltered from the original BMW factory appearance. Paint thickness anywhere on the door at issue is to be to BMW factory specifications.

It's beautiful! Thanks!!!

They kept me informed about the progress of my car. It was even finished early. The staff in the office were very friendly, helpful and professional.

ALTHOUGH REPAIR TOOK LONGER THAN EXPECTED STAFF IS GREAT! SPECIAL THANKS TO MONICA, GREG, and MARIA!

Quality of competed work was not what I expected for what was charged. I assumed the dealership recommended the best of the best. NR

Your service was far beyond my expectations. My service writer Mike, was diligent and kept me completely informed. I couldn't be happier.

The body work looked great, but for a $6000 repair, you could have given me back a clean car! The car was given back to me very dirty, which I mentioned to Liz. The car was at your shop for a couple of weeks and it was very disappointing getting into a car that didn't look absolutely gorgeous!

You guys were up front and quick with responses and updates. Just picked it up, but seems to be running great. Thank you again for fixing it and not totaling it! Great job!

Love, love, love my car!!! Looks brand new ! Thank you for your great service !

It is a pleasure to do business with u from the estimate to the final signoff very courteous staff. Thanks Donna R