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Body Shop

Real Reviews From Verified Customers

Sandra T.
Vehicle Make : BMW
5 out of 5
5/14/2017
Great job!
Laura S.
Vehicle Make : Ford
5 out of 5
5/13/2017
Danny **** was not only easy to talk to but helpful and understanding with getting my car done in the amount of time I needed it to be done. The entire staff was kind and helpful with my needs as well! I would highly recommend Pride Auto to my family and friends! Thanks again for the excellent service!
Beth H.
Vehicle Make : Ford
2 out of 5
5/13/2017
Although the work that was done was excellent, I felt that the parts could have been ordered for the body work while Galpin was servicing instead of waiting until they were completely finished. That delayed completion for 2 weeks. Also, I'm sure they have experienced removing EV stickers before. I could have requested them from the DMV weeks ago and had them once my car was ready. If I would have had a heads up on that. Maria was very attentive and efficient. Just think the overall time to fix it was too long. But I am happy with the finished product.
Edward K.
Vehicle Make : Mercedes
5 out of 5
5/13/2017
All are great Jose Branlin is Super
Marci K.
Vehicle Make : BMW
5 out of 5
5/12/2017
Excellent service as always. Professional, friendly, good communication. Danny is a pleasure to work with.
Vera C.
Vehicle Make : Lexus
4 out of 5
5/12/2017
was sorry it took over 3 weeks.
Barry B.
Vehicle Make : Mercedes
1 out of 5
5/11/2017
A repair item was overlooked which should have been taken care of and I need to spend more time dealing with that after my car was in your shop for 6 weeks. I also was dissatisfied with the length of time to repair and having to rent another car after my car was ready to pick up but was delayed due to paperwork. I am also still awaiting parts with no ETA.
Linda/stuart L.
Vehicle Make : Lexus
2 out of 5
5/11/2017
No, at the start of the project the insurance company and Pride seemed to have very little real interest in serving the customer. Each pursued their own interests and serving the customer the customer did not seem relevant. Later in the project Valerie (and Randy) became involved and the entire tenor of the project changed. In the end the repair was well done and the conclusion was smooth.
Michal M.
Vehicle Make : Toyota
5 out of 5
5/11/2017
Thank you for your help and accommodation. You guys are the best!!!
Mandeep S.
Vehicle Make : Mercedes
5 out of 5
5/10/2017
Thank you!
Terry C.
Vehicle Make : Toyota
5 out of 5
5/8/2017
The work done on my car was fabulous!
Gregg W.
Vehicle Make : Pontiac
5 out of 5
5/6/2017
The car looked fantastic
Margarite S.
Vehicle Make : Ford
4 out of 5
5/6/2017
Even though it took a while to fix it is fabulous
Barry B.
Vehicle Make : Hyundai
5 out of 5
5/6/2017
Fantastic job! Couldn't be happier. Great staff and excellent service all the way around. Very friendly people and they all couldn't be nicer. I'm so happy with the results. Thank you for all your efforts. Barry B
William H.
Vehicle Make : Lincoln
5 out of 5
5/6/2017
Everything was great. Carlos an Mario are great. Thank you.
Steve M.
Vehicle Make : BMW
5 out of 5
5/5/2017
Your receptionist Martha was very helpful and did her job competently you have a very good employee
Jerry W.
Vehicle Make : Jaguar
5 out of 5
5/4/2017
To much paperwork
Hilary S.
Vehicle Make : Acura
5 out of 5
5/4/2017
I am completely satisfied with my experience at Pride Auto Body Mission Hills. The customer service was impeccable and the body work done on my car is perfect. I appreciated the phone calls and emails I received from Martha and Todd, the two people I dealt with. I will recommend Pride Auto Body to friends and family members and definitely use them for any future needs. I also want to commend the Van Nuys location on Oxnard, particularly Gerardo for the time and care he took with me. Thank you for all your great work and helping me through the process of repairing my car.
Barbara D.
Vehicle Make : Honda
5 out of 5
5/3/2017
The Pride staff were all very professional, courteous & efficient. T repairs were done in a very timely manner, It was helpful to b kept aware of t schedule, especially when completion was ahead of schedule. I wax extremely happy w alll aspects of t repair.
Meghan G.
Vehicle Make : Lexus
5 out of 5
5/3/2017
The staff is very friendly and made the process easy. I enjoyed that the waiting area was clean and comfortable.

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