Michael B.
Vehicle Make : Lincoln
It took a while, but this was due to the insurance company.
The MKC looks great - like nothing ever happened and the communication regarding status was excellent. Thank you!
Sergio A.
Vehicle Make : Honda
Keep doing a great job.
Nancy T.
Vehicle Make : Jeep
Thank you for the updates on the progress of the repair. I appreciate your accommodating my schedule for pickup and for returning my car cleaner than when I left it.
Aldric H.
Vehicle Make : BMW
The completion date of my car was extended several times which made me incur almost 900.00 of out of pocket expenses for my rental car, even after my insurance paid their amount. Pride did give me 250.00 off of my deductible of 500.00, I'm still out of almost 900.00. Verbal communication was constant, but with bad news, and email updates were not consistent with verbal updates. Also the communication between my insurance company and Pride was not informative as it apply s to my rental car involvement and needs.
Danielle H.
Vehicle Make : Lexus
Eli and the team were fantastic. Thank you!
Darren R.
Vehicle Make : Toyota
It took forever (longer than originally estimated), and I felt like everyone I talked to was sweet talking me with a bunch of B.S. Instead of just saying that the place was super busy. Replacement part was a used part so it came pre-scuffed.
Sherry G.
Vehicle Make : Volkswagen
Excellent work and a wonderful team!
Thank you!
Louise R.
Vehicle Make : Volkswagen
Best staff ever Danny, yesenia Lisa are all professional and very pleasant,easy to deal with
Michael S.
Vehicle Make : Chevrolet
you folks are on my "A" list. I couldn't be happier. My best regards to each and everyone of you. Only good things come to people who act as kind and friendly along the way to my cars completion yesterday. Always Michael A. Stevenson
Katherine B.
Vehicle Make : Volkswagen
Excellent job!! Couldn't ask for a better job .
Aldo D.
Vehicle Make : Scion
Fantastic customer service and quality repair thank you Maria , Carlos and crew
Janet U.
Vehicle Make : BMW
I was informed through texting the progress of my car!
Yukiko H.
Vehicle Make : Toyota
My car was finished as promised.
Mark S.
Vehicle Make : GMC
The car had not been inspected prior to pick up and i had to spot residue on the rear rubber step. When I brought it up I was "ordered" into the office and shown the before pictures of the car which DID NOT SHOW the issue.
When I took the car in the fellow who checked it it marked damage to the windshield, hood and bumper... It's an almost brand new car .... He told me that "By Law" he had to mark that there was damage in those areas. I had to waste my time and speak to a manager and then call the California Bureau of Automotive Repair. Also there was no regard for the time the customer was forced to spend waiting. It's a body shop... We're not checking into a hospital.
Tiffani B.
Vehicle Make : Mercedes
Staff members were kind and courteous on the phone. My calls are returned in a timely fashion, and I appreciated all of the updates on my vehicle.
Tiffani B.
Vehicle Make : Mercedes
Staff members were very friendly and courteous on the phone. I appreciated rapid call back and frequent updates on my vehicle.
Christopher R.
Vehicle Make : Nissan
This was my second time bringing one of my cars to Pride in Mission Hills. I work on Haskell ave where there is a Pride auto body also, but since the customer service and work quality was so great I decided to drive the extra mile and take my car to Pride in Mission Hills once again. Martha and Todd really make you feel welcome. Martha does a great job on keeping you informed on the progress of your vehicle. I always refer my friends to Pride after my first visit in 2015.
Lisa S.
Vehicle Make : BMW
Thank you Eli for your continued great service.
Luke O.
Vehicle Make : Volkswagen
Completely satisfied. Carlos took great care to make me feel welcomed and informed.
My car was fixed quickly and at the estimated cost. I couldn't be happier with how smoothly it went.
Marco P.
Vehicle Make : Toyota
Fantastic Stuff.....
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