Deborah M.
Vehicle Make : Lexus
Thank you! You were all great. I mostly appreciated all the updates and excellent communication. It's so great to have my car back better than ever! Deborah
Sylvia W.
Vehicle Make : Nissan
I enjoyed my interaction with the entire staff and will definitely return for services in the future. You were able to schedule me in at a moment's notice and completed the repairs rather quickly. The quality of the work is excellent and I am loving my car again.
Timothy M.
Vehicle Make : Audi
At every turn I had to e-mail the Pride representative to find out status or move the process along. I never spoke to him until the day I was to bring the car in. Not once did he call me, but all by e-mail and only reactionary to an e-mail that I had sent. I had to get Liberty Mutual insurance involved at the beginning. This repair was not paid for by me as the damage to my car was the fault of the Liberty Mutual client. I did not choose Pride but was recommended it by the Keyes Audi dealership. Your representative did you no favors in how I was handled. Poor, poor customer service from the receptionist to your repair representative. The original quote was very pleasant but it went down from there. Am I happy with the repairs, yes, but not the customer service. No need to contact me, as as they say the damage was done. Sincerely, Tim McGuire
Fruit Growers.
Vehicle Make : Ford
The constant feedback I received from your staff throughout the entire process was fantastic. Everyone I dealt with was a pro. Maria took care of everything. If I need any work in the future, I'll be back.
Edward F.
Vehicle Make : Honda
Todd and Mooshy are the best! They are definitely the best! I will not hesitate to bring any of my cars to them for repair! Also the work that was done on my honda was excellent! I know that I can trust pride auto!
Jhaybee A.
Vehicle Make : Mercedes
Good service????????
Tomiko I.
Vehicle Make : BMW
Everyone was very friendly and nice from beginning to end.
Everything was accurate and the records are well kept in the system (they knew exactly what kind of insurance coverage i had, etc)
Facilities were nice and clean.
My car was done ahead of schedule.
Steve P.
Vehicle Make : Mercedes
Car looks great. The team did a good job keeping me informed along the way. Thanks!
Ada A.
Vehicle Make : BMW
The car looks fantastic. They clearly went out of their way to do a fantastic job. I am encouraged to start using their service for even detailing.
Lazaro P.
Vehicle Make : Volkswagen
No iam not satified with your paint job was poorly done
Marita J.
Vehicle Make : Lexus
Gerardo help me a lot. He is an asset to your company
Carl T.
Vehicle Make : Mercedes
The status updates were helpful...
Georgean G.
Vehicle Make : Lexus
Your team is well organized and thorough. The regular updates were very informative. The quality of service is outstanding. My car looks and feels like a brand new vehicle. What more could I ask for. Thank you for restoring my vehicle to perfection?
Caroline T.
Vehicle Make : Toyota
Manny did a great job with explaining regarding my car damages and things needed to be done, he also addressed my concerns and he did a
Claudette M.
Vehicle Make : Mercury
I loved the emails and text about the progress of the car. The staff was wonderful and professional. The lobby offered great tea and magazines. Thank you
Virginia A.
Vehicle Make : Mercedes
My car looks great. It is a wonderful feeling to know that my car looks like it was not in an accident. Your staff is very polite. Gerardo is
very though and knowledgeable. I received updates often which was good to know the progress. Nice ladies at the desk.
Willie F.
Vehicle Make : Nissan
Thank you good job!
Harry M.
Vehicle Make : Audi
When I got my initial estimate, I asked if parts would be difficult to get as this car is a new model year. I was told parts would be no more than a day away. Parts actually took over a week to arrive. With better communication I wouldn't have had to leave my car for 17 days, and wouldn't have cost as much for a rental car.
Alfredo M.
Vehicle Make : Cadillac
The team kept me informed of the repair process & repairs were completed in a timely manner.
Sherijo D.
Vehicle Make : Ford
Everyone there is fantastic! The girls in the office, the managers etc. did a fabulous job on my Explorer. Great people to work with.
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