Cheryl M.
Vehicle Make : Acura
Excellent service. The staff was informative, understanding, respectful and helpful. The adjusters immediately put you at ease and give the best estimates and time table possible. Daily emails eliminate a need to call for updates.
I would highly recommend Pride.
Chico I.
Vehicle Make : Honda
I got my car back but repair is not done completely.
I have to take it back to shop to replace bumper guard.
Michelle K.
Vehicle Make : Mercedes
I loved the constant communication and letting me know when parts were delayed or when they arrived. It kept me from guessing. Also the detailed wash afterwards was amazing. My kids all commented on how great the car looked. I really enjoyed working with Adriana and Jerry.
Jessica K.
Vehicle Make : Audi
Awesome service and communication through the whole process!!
Sally C.
Vehicle Make : Toyota
Manny. The problem with my driver seat still exists. I know Keyes checked it out and said it was in the right spot. I do remember having the seat go back further and barely touch the back seat. it does not do that now. In fact, the drivers seat was at least 3-4" further back. I am of the opinion the seat may have originally been put in place incorrectly and the accident may have pushed it into place.
thank you for all your help.
Sally C
Clayton S.
Vehicle Make : Mercedes
Great Job!!
Mel R.
Vehicle Make : Lexus
The work looks excellence, and we do appreciate the effort and interaction plus early completion. We used Pride a few times before, and had excellent results which brought us back. One of the cars you repaired for us had very extensive damage and I thought the car would never be the same, however, you did a great job with it and we never had one issue despite the amount of detail work and restoration.
Jordynn B.
Vehicle Make : Acura
They were always available and did a great job
Nicholas R.
Vehicle Make : Lexus
Thank you so much for your great work!
Bobbi S.
Vehicle Make : Mercedes
Jerry is the best!
Enriko O.
Vehicle Make : Mercedes
Two tumps up....goooood job!
Michael Y.
Vehicle Make : Acura
great service.
Sherry R.
Vehicle Make : Lexus
Great job!
Angelo C.
Vehicle Make : Hyundai
polite and quick drop off....constant email updates, appropriate phone calls and excellent results. thank you. mc
Jaquelin B.
Vehicle Make : Honda
Thank you Valerie & company! I was so happy & surprised to pick up my car & find it not only repaired but clean as well!! As a stay at home Mom I don't always have the time to get a car wash so that was a pleasant surprise! And of course the paint job is amazing!!
Thank you for your attention to detail. I really feel that Pride is a company that cares about their clients!
Judith S.
Vehicle Make : Lexus
Made me feel very comfortable. Everyone was so pleasant, helpful and nice. Even my car came out perfect.
Thank you all.
Caitlin C.
Vehicle Make : Toyota
I was concerned when the man at the front desk seemed surprised that I was getting receipts to pay the person who hit me back for the repairs after she pre-paid. My estimate from your shop actually went up but because I over-estimated my car rental she was due back some money. His surprise of my interest in doing right surprised me. He said it was great for my karma but I was not doing it for myself. She was an honest person and deserved to pay only what she was required to make her mistake correct. I would be very disappointed to learn that my estimate went up in one part but down in another and the decrease was not given back to me (to return to her). Please ensure all of your employees are aware of the power of integrity. Doing what's right for the right reasons is the only way to do business (and keep business coming back for more). I would seriously reconsider coming back to your facilities, though the work was done professionally and on time, because of this tiny clue into how some of your representatives do business.
Thank you.
Gilbert M.
Vehicle Make : Toyota
Whole staff was excellent
Jose M.
Vehicle Make : Mazda
Excellent service from Manny and staff and especially the email updates.
Thank you!
Nancy V.
Vehicle Make : Audi
Great experience!
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