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Real Reviews From Verified Customers

Louis K.
Vehicle Make : Mercedes
5 out of 5
1/25/2018
Everything was well handled throughout the process
Bernard M.
Vehicle Make : Mercedes
4 out of 5
1/20/2018
Did great job. But it took so long to get the estimate maybe because of holiday season.
Lenore N.
Vehicle Make : Lexus
5 out of 5
1/18/2018
I liked the email updates People were very courteous
Judith A.
Vehicle Make : Toyota
3 out of 5
1/16/2018
Person who brought me my car at the end didn't walk through anything with me to show me what had been done. He just basically handed off the car to me. Not sure if that's normal practice or not.
Ludmila S.
Vehicle Make : Lexus
5 out of 5
1/13/2018
I was very worried at first when I brought in my brand new car (****,500 miles!) for repairs after an accident. Edgar Aguilar handled my case and helped me put my mind at ease after a few phone calls when the estimate was completed. He did a superb job on fixing my car and returned it looking as good as new. I’m very happy with service and quality of work at Pride Autobody on Oxnard blvd in Van Nuys. Thank you for the job well done!
Keren D.
Vehicle Make : Hyundai
5 out of 5
1/9/2018
Robert was great! Always answering all of our questions and made the repair work so perfectly! Like a new car!
David B.
Vehicle Make : Hyundai
4 out of 5
1/6/2018
Your auto body was recommended to me by Keyes. From the first time I called to the day I picked up my car, the service was absolutely amazing. Everyone who i spoke to was so helpful, professional, respectful, etc. It was so nice after being involved in an accident to know that my car was in good hands. I can't say enough good things about Andrew, Edgar and everyone else I spoke with on the phone. Your receptionists were fantastic. Thank You for the amazing service. Not to mention the flawless repairs on my car. It looks like it just rolled off the lot again. Please feel free to use this as a testament to this shop and the excellent service your staff provide.
Alex A.
Vehicle Make : Hyundai
2 out of 5
1/6/2018
Please communicate with other parties for feedback.
Jessica W.
Vehicle Make : Hyundai
1 out of 5
1/6/2018
After reading the yelp reviews, everything that was stated seemed to be in accordance with the major complaints. That was a lack of communication and accountability. Every time I attempted to reach out, I was asked a dozen questions on when I called, who I talked to, how long the conversation was, and pretty much every other question to take any liability from them. I provided the information and never received any feedback.
Sanja H.
Vehicle Make : Chevrolet
5 out of 5
12/30/2017
I wish you were more precise about the completion time.
David C.
Vehicle Make : Honda
5 out of 5
12/28/2017
Thank you
Jilian R.
Vehicle Make : Audi
5 out of 5
12/23/2017
I am more than pleased with the service your team provided me while they repaired my Audi! Edgar and Gerardo were so helpful and so wonderful about following up with me on the status of my car at all times. Thank you for making the repair process so easy!
Karim B.
Vehicle Make : Mercedes
5 out of 5
12/20/2017
Andrew was AWSOME , Mayesha was AWSOME. I had the best service and will definitely recommend all my friends and acquaintances to go to Pride Auto Body. Thank you again.
Rebecca C.
Vehicle Make : Audi
4 out of 5
12/19/2017
Edgar and Myesha were very pleasant and both went above and beyond. Their customer service was excellent and made what could have been an unpleasant experience a breeze. You are lucky to have such great employees and I’m lucky to have found Pride Autobody. My car looks great. Good job all around. Thank you!
Dan M.
Vehicle Make : Mercedes
5 out of 5
12/18/2017
Gerardo's attention to detail and his treatment of a customer were exceptional1
Brian H.
Vehicle Make : Honda
5 out of 5
12/15/2017
Very good work attitude from all service employees we have met. Good quality of repairs. Thank you!
Charlie H.
Vehicle Make : Nissan
5 out of 5
12/15/2017
Very friendly. Karen was amazing. I know my cars' parts are hard to get but you guys did a quick and amazing job. Thank you!!
Rudy A.
Vehicle Make : Dodge
5 out of 5
12/12/2017
Very professional service by all employees I dealt with.
Russel T.
Vehicle Make : Tesla
4 out of 5
12/12/2017
Everything was wonderful and Mike was excellent staying in touch with me. I still don't understand why it takes so long for Tesla to get you parts. The entire time it takes to repair my car is frustrating. Is it just due to Tesla's slow time in getting you parts or is your body shop too busy to get to my car faster? Still, the service and professionals at Pride are incredible!
Anthony K.
Vehicle Make : Chevrolet
4 out of 5
12/11/2017
I appreciate how Andrew kept me updated and worked with the other party's insurance to keep things on track. The repair is perfect. Thank You

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