Dale C.
Vehicle Make : Hyundai
Job well done.
Linda S.
Vehicle Make : Mercedes
Valerie is wonderful and amazing. She is a real asset to your business. Valerie is professional, exceedingly competent and a pleasure to work with.
Linda
Naushad G.
Vehicle Make : Mercedes
Not happy at all. The initial response was very poor. I can talk to anyone to discuss my experiences.
Mary P.
Vehicle Make : Toyota
It took too long. The car looks nice and I appreciate the thoroughness, but, given that your shop is not open on weekends and holidays, I was out a vehicle for two weeks. Having to spend additional money for a rental car for two weeks was a pain in the neck.
Vivian B.
Vehicle Make : Hyundai
Really great. Above and beyond my expectations. Really appreciated the extra effort fixing the seat cover and touching up the front bumper, in addition to getting the car started.
Edgar M.
Vehicle Make : Toyota
Nice people, honest
Stacey S.
Vehicle Make : Lexus
Thank you for your excellent work. I especially liked receiving the email updates. It was a completely professional experience with Val, Jerry and Adriana.
Stacey S
Benito G.
Vehicle Make : Ford
Exelente trabajo no comentarios
Lorena V.
Vehicle Make : Hyundai
Thank you to all the staff at Pride Van Nuys...especially Jerry and Adriana. They always stayed on top of my repairs and constant communication with me.
Lupe Z.
Vehicle Make : Mercedes
Very, Very professional and....empathic to
the accident in a car that I had just been
driving for 2 wks!
Before and after, all were very wonderful.
Chyna T.
Vehicle Make : Honda
Everything was very simple and all of the employees were wonderful. Great experience. Will be recommending it.
Aurelien E.
Vehicle Make : Honda
My car looks great, newer and shinier than the day I got it!
Great relationship with the client too.
I'll come back! (Well, not soon hopefully!)
Stephen W.
Vehicle Make : Hyundai
It was as transparent as it could be. I dropped the car and 3 days later I picked it up, repaired. It could not have been easier.
Thanks,
Steve Willard
Kim W.
Vehicle Make : Audi
Thanks for keeping me posted on the process of the repair.
Kendrick T.
Vehicle Make : Mazda
Hi Gerardo:
You and your employees execute flawlessly. In the past year you have performed collision repair on two of our cars. Each time you personally, regularly kept me informed with progress reports. Plus the entertaining robo-emails I'd get from your notification service.
As I've told you many times, your customer-focus is superb. You always take time to *really* listen to my concerns, and then you either answer or act upon those concerns. That's follow-through of a high order. Everyone I have had contact with at your firm, both on the phone and in person, has also shown me that same excellent level of attention, care and concern.
This F/B form is about the 2002 Protege detail job, so I'll just say that once again you heard my expectations and truly exceeded them in every respect.
So, here's a toast to you, Valerie (sweet and charming lady), Julian, the driver who made two trips to Tri Point to meet me, and all the other folks there: May all of your efforts and accomplishments bring you accolades and continued prosperity. You folks certainly earn your pay every single day.
--Ken & Dorothea Taylor
Christian V.
Vehicle Make : Mercedes
I was paying for a rental car while waiting to be contacted about the progress of my repairs .. Pride admittedly dropped the **** and did not contact me after I inquired twice ..Again I had to call Pride for a third time to eventually find out my paper work had been waiting for me to sign to commence repairs..Not once did Pride call me from Monday to Thursday . Pride did not even call for me to sign the paper work required to start the repairs . ... The manager did handle the situation very well and paid for my rental expenses...Since I was asked I responded to your request to respond.. Other than the manager I did not find Pride a good recommendation .
Mark P.
Vehicle Make : Lexus
Excellent agent, excellent paint job, quick tuen around!
Monica R.
Vehicle Make : Toyota
Very polite and straight to the point.
Clean, professional facility including the garage and very organized operations.
I'm more than satisfied with my experience at Pride Auto Body.
Andria M.
Vehicle Make : Lexus
I loved the service and the up to date emails. Wonderful experience.
Eric H.
Vehicle Make : Mercedes
NOT satisfied with repairs as advise to JOSE aka manager I will be taking my veh. Back on Friday , 3, 2013 at 8 am as stated with the understanding pride auto body shop will provide me with a Mercedes Benz rental .
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