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Body Shop Review Summary

5 star 211 reviews 74%
4 star 36 reviews 13%
3 star 6 reviews 2%
2 star 19 reviews 7%
1 star 13 reviews 5%
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(All Vehicle Makes)
Aurora T.
Vehicle Make : Honda
1 out of 5
2/11/2017
The paint job on the rear bumper does not match the colo of the car
Jeanette F.
Vehicle Make : Ford
5 out of 5
2/9/2017
You guys did awesome work on our car- Thank you so much!! Jeanette & Shane Fairbrother
Eric T.
Vehicle Make : Subaru
5 out of 5
1/19/2017
Everyone that I talked to was courteous and professional. Thank you for the real time updates, it really helped to plan ahead. I would like to thank Chris especially because he was there from the beginning and made sure everything was in order until the end (final check). He delivered what he promised which was more than enough. The concerns that were addressed in the beginning were satisfied 100% at the end, which I though was only going to be 50%. Once again, thank you all!
Shawn C.
Vehicle Make : Ford
5 out of 5
1/14/2017
Great job. Keep up the good work!
Debbie S.
Vehicle Make : Acura
5 out of 5
12/31/2016
Everyone I dealt with was very polite, professional and courteous. I appreciated that they provided updates throughout the process. Thank you for a great job!
**** T.
Vehicle Make : Honda
4 out of 5
12/16/2016
Great experience and I plan to go back to you guys if I ever get in another accident. Chris was INCREDIBLY helpful. There were a couple small issues after I picked up my car... The plastic piece on my bumper wasn't completely snapped in, I had a wire for my sub that was tucked away under the panel so I couldn't reach it, and there was a couple micro scratches on my trunk. Brought it back in today and in 30min he fixed everything and buffed out the scratches. Thanks for everything Chris
Gerald C.
Vehicle Make : Acura
5 out of 5
12/14/2016
Best crew ever! Andrew & Chris was so nice & approachable.
Mike R.
Vehicle Make : BMW
5 out of 5
12/10/2016
2nd time we have used pride and have been more than satisfied with there service. Great job!!!
Yuki M.
Vehicle Make : Mazda
5 out of 5
11/26/2016
Thank you for quick response and repair. Great customer service. I do recommend Pride Auto to my friends and family.
Randy A.
Vehicle Make : Toyota
5 out of 5
11/24/2016
Nice job. Thanks for your patience with my impatience!
Carlos M.
Vehicle Make : Toyota
5 out of 5
11/9/2016
Good work and friendly service. Thanks most of all to the men in the front desk.
Keith C.
Vehicle Make : Honda
4 out of 5
11/7/2016
(****) Liked the email updates - very helpful. (2) 8 days is TOO LONG for a front bumper replacement, but I understand that this particular office had a labor issue during the time my car was being serviced. (3) END RESULT - LOOKS NICE; GOOD WORK.
Brent V.
Vehicle Make : Subaru
4 out of 5
10/6/2016
I just wanted to say that Chris was very personable and friendly in the front office. Emily Tamaki was probably the main reason I had a good experience. She was there for me whenever I called or emailed and dealt directly with the insurance company on several occasions.....Thanks Emily!
Brandon B.
Vehicle Make : Audi
5 out of 5
9/29/2016
Chris provided excellent customer service. Andrew was attentive to our needs. Thanks Guys.
James B.
Vehicle Make : Ford
1 out of 5
9/16/2016
A lack of communication regarding the repairs. The car was supposed to be washed. When we picked it up it looked like someone may have hosed it off, poor job.
Darren D.
Vehicle Make : Toyota
1 out of 5
9/10/2016
The back hatch back closing button doesn't work
Kip K.
Vehicle Make : Ford
5 out of 5
9/6/2016
Steve and his team did a great job of keeping me informed of how repairs were progressing and the car looks good as new.
Cecelia N.
Vehicle Make : BMW
4 out of 5
8/27/2016
Valencia site folks were truly wonderful. Did not feel disrespected or intimidated. Gave me a ride back to my work and dropped my car off at work. Was on time with excellent quality. Helped me navigate insurance and get me covered for a rental car too. Price was worth it Highly recommend the team.
Raul R.
Vehicle Make : Honda
5 out of 5
8/23/2016
Thnx again for the repairs done to my car excellent job
Isaac J.
Vehicle Make : Ford
5 out of 5
8/6/2016
Great work

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