1stCertified Collision Center - Hemet

Very personable, caring and concerned .

I would have like better updates on provress of repairs. I would get a text message with a date and time on completion, yet when I'd call to arrange pick up it was never ready and hadn't received any type of update.

No comments, just very satisfy

I didn't have the problems I'm having NOW since taking it to Romona Auto Body shop. They did a good job of finding everything wrong with my truck & telling me about it, which I already knew. Not one time did the problem I'm having NOW EVER BE MENTIONED!!! Because it never existed... It started within the first 3 miles of leaving Romona Auto Body & has only gotten worse. After driving it to Escondido I feel EXTREMELY UNSAFE IN IT. I know I will get no where by taking it back to you, mechanic's word over mine. The mechanic may know a lot about cars... But I know a lot about mine. I'm the first owner & only driver of that truck. Instead of your shop giving me a bunch of mouth on what the mechanic did & didn't do & trying to convince me otherwise, I've taken measures into my own hands. My truck goes in there on an insurance claim to deal with issues I had right after the lady hit my parked truck. These are issues that NEVER HAPPENED BEFORE & all of the sudden the insurance company is billed 20.00 & have over 1000 in worn parts. My truck is an 03 & 108,000 miles, I hardly ever drove my truck for it to have worn parts. I now have another issue to deal with since leaving your shop that wasn't like that when I left it. I am completely disgusted with this entire experience. Charlene. Gunnels

Make sure everything is looking good before customer picks up the vehicle. Should not have to wait for some last minute thing to be done.

Excellent service, my car looks beautiful???? thank you Dorene C

The service was excellent. The workmanship was great. Thank you.

Fantastic job. Thank you guys all the way around. Good job. ???? ???? ? hip hip hooray

I have taken my car'sto you guys and always have been happy with your work and your customer service

You guys have totally have giving the best service!! Thank you

Great service and very informative, was kept up to date every couple days and was finished when I was told it would be...2 thumbs up!!!

They did a fantastic job on my car. My only other experience at an auto body shop was at the Hemet Valley Auto Malls Collison Center and it was the Worst experience of my life! There service and repair work was horrible! Thank you Ramona Auto Body.

Excellent work every time, and they kept me updated on everything. Awesome team at Ramona Auto Body.

Keep my number

They did a very nice job on my truck. It looks brand new.

It was such a good experience. Everyone was professional, friendly and helpful.

Your team was great...Greg and Shannon. The car looked perfect. Can't believe how good it came out keeping the original panels. Job well done. Was even pleasantly surprised that the car was so clean inside and out. Thank you so much, the Schwartzer's.

All of the staff was very nice & very respectful. They always answered every question I had in a timely matter. And they always called me and let me know what was happening with my repair.

Excellent job. I was satisfied with the outcome of the repair. Customer service excellent and professional. I would recommend other people to have their vehicles repaired here.

I don't know all you did to the trunk, but the bumper looks fine. And Shannon welcomes you and was very helpful and friendly. Thank you, if I have any future problems I would come to you. Marlys M