Rajareddy O.
Vehicle Make : Acura
Excellent
Hemali S.
Vehicle Make : Honda
Excellent customer service! Provided detailed information about repairs and updates were sent on a regular basis.
Frances S.
Vehicle Make : Mitsubishi
Thank you!...for the wonderful work well done. Ms.Frances S
Marciela C.
Vehicle Make : Honda
At first I was impressed with the updates and progress of my car however, after Monday, May 15th, I stopped receiving updates about my car. Upon calling the shop on Tuesday, May 16th to check the status of my car, I learned that my car was ready however that my car key was lost. It's very unfortunate the way I found out about my missing remote key. My keys were replaced. It would have been nice to be informed directly from the shop.
Tony L.
Vehicle Make : Toyota
I called the company on the day I was supposed to get my car back. They said 6:30. I didn't get the car back until 7:15 and had to wait 45 minutes.
Syed H.
Vehicle Make : Infiniti
People there drove my car over 100 miles case i gave a full tank and i got a little over ****/2 full back. Very disappointed that an employee would drive ny car without my authorization.
Brian I.
Vehicle Make : Nissan
Extremely disatisfied with the overall work and lack of customer service.
The manager's attitude was not "what can we do to correct the issue"
but more like "you should have said that, or it's your fault not mine,"
and with NO intent of fixing or doing work to make things right.
His answer was "let me go in and write you another quote."
I thought he was joking and he was not.
I left TOTALLY upset and unhappy. This bodyshop a very bad reflection on Geico for such a minor issue.
William C.
Vehicle Make : Toyota
Staff was excellent! Same with the Service! Will recommend Fremont Collision Center to my own insurance carrier.
Hamza M.
Vehicle Make : Chevrolet
Great and quick service.Best customer service.
Rhonda N.
Vehicle Make : Volkswagen
it looks like it never happened. Your front office people were knowledgeable and polite, and obviously your body work techs are the best. I really appreciate the attention to the details, like the alignment and fixing the rim. Thank-you for making this night-mare a little less stressful best regards Rhonda N
Robert M.
Vehicle Make : Scion
Fast and smooth with great results.
Arunkumar D.
Vehicle Make : Nissan
I would rate it 10 as the service was very prompt even though i dropped in earlier than my scheduled appointment.
Sonia G.
Vehicle Make : Mercedes
There is just this jarring on the driver door when I close it or driving on eneven street. It might be that side mirror is not completely tight
Nancee R.
Vehicle Make : Toyota
My car was cleaner then when I dropped it off. I appreciate the clean car. Thank you for all of your work.
Ronald Y.
Vehicle Make : Lexus
The work was not complete - the repair facility missed area needing repair
Michael M.
Vehicle Make : Honda
I appreciate the thorough communication and punctual notification through the repair process. The team that I worked with were very pleasant and helpful throughout.
Yong Hong.
Vehicle Make : Volvo
I like the daily status update and the job is done on time.
Thanks.
Yonghong
Artikrishan M.
Vehicle Make : Subaru
Everyone was really friendly and helpful here. It made the experience really smooth and convenient for me.
Biao H.
Vehicle Make : Toyota
Ok
Saugata G.
Vehicle Make : Toyota
****.the bumper was changed, but the bottom lining of the bumper came loose because the plastic plugs used to secure it,was not tight enough. The right side was OK, but not the left side.
2. Because of the jolt,the cd in the cd plyer,flung out and got stuck inside. The technician thought it was a impossible thing to happen. So it was not repaired.
3. They replaced the rear bumper good.
Thanks.
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