Tanetta R.
Vehicle Make : Honda
Lorena was amazing every step of the way.
Catherine S.
Vehicle Make : Honda
Excellent service...Tania Rose was great.
Amber L.
Vehicle Make : Toyota
My battery had died while being in your care. I pick up my car with my 2year old today and was told I had a battery replaced but it wouldn't last long and was told "when you wake up tomorrow your car probably won't start but you're good to go for the day" well I couldn't even make it two blocks from your establishment without my car dying in the middle of the main road with lots of traffic and my two year old. It was 100000% unsafe for me to leave your establishment driving especially with my two year old son. I'm very upset I was treated like this but very thankful God was with us and nothing happened stalling in th muddle of the road like I said not even two blocks away from your business. The 3 people I spoke with, receptionist, the woman that took my car initially were sweet. The man who brought my car up however said I was good to drive and that clearly was not the case.
Zoraida K.
Vehicle Make : Mazda
Will definitely recommend this company to friends I will give 5 stars for the job & customer service.
Michaela O.
Vehicle Make : Mazda
I love the fact that you guys kept us updated and gave us text to make sure you know make sure how the vehicle was coming along so we really pretty appreciate that and everybody so friendly and hopefully we won't get another car accident anytime soon but this will be the place we go thank you have a good day
Harold B.
Vehicle Make : Chevrolet
Everything was great and perfect, except the front door handles were not painted.
Maria M.
Vehicle Make : Nissan
Lorena was very patient and helpful during my whole car accident ordeal.
**** E.
Vehicle Make : Dodge
Far exceeded my expectations! 5 star service.
Michael M.
Vehicle Make : Ford
Your team was really great at keeping me updated on my car.
**** O.
Vehicle Make : Chevrolet
They did a great job keeping me updated with the progress of the work.The young lady at the front desk and the lady that updated me on the progress were very helpful and professional.
Jay C.
Vehicle Make : Toyota
Let my vehicle set for a week before they even evaluated it. Service King in Mission Valley seemed more interested in how much their commission would be than getting it done quickly.
Carol M.
Vehicle Make : Subaru
The entire staff was very professional and friendly. Lorena Guzman managed my car repair. She kept me updated and made everything run very smoothly. A very pleasant, professional person. Romario drove me to and from home and he was very prompt, kind and personable. The repair work on my car looked as if there never was a dent. The front office was very informative , calm and kind. I was very impressed with the whole experience.
Tamatha S.
Vehicle Make : Kia
Lorena was very professional and caring in her interaction with me. She took the time to explain the details of the costs/process of what would happen. I appreciate her thoroughness. I felt very confident in her ability to get the job done correctly. After it was all said and done, I was very satisfied with the completion of the repair! Thank you Lorena and Service King!
Chris P.
Vehicle Make : Toyota
Lorena has great customer service, she provided great customer service. Her Ability to provide honest feedback and follow through on what she says she will do truly stood out. I am very happy with the service provided!
Melissajoe K.
Vehicle Make : Dodge
Great work and service
Thx.
Charles B.
Vehicle Make : Porsche
You did a great job on my car and you always kept me posted on what was going on great customer service and your Santee office I'll be back hopefully not too soon
Kaycee W.
Vehicle Make : Mazda
Lorena was extremely helpful and the company was able to complete my repairs a week sooner than expected!!
My car looks just the way it was before my accident. I will definitely be recommending this location to anyone I know who needs service.
Thank you so much!!
Josephina A.
Vehicle Make : Toyota
My car was done a lot sooner then expected. Tania is super nice and friendly.
Ian M.
Vehicle Make : Jeep
Great service
Cynthia .
Vehicle Make : Ford
Overall the experience was good. One thing I found annoying are the generic text messages. The information texted wasn't true and wasn't sent by the technicians at the Service King where my car was being serviced. It took longer than I anticipated but it wasn't Service Kings fault it was my insurance company holding up on getting supplements approved. Thank you
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