Kniesel's Collision Center

Alex and all of the staff at your rocklin shop were incredible very very satisfied with all the work on my car. Thanks Clem Walker

Great professional service at a very reasonable price. My wife could not say enough about how pleased she was with their work. We will be regular customers from now on. They are very friendly people.

Repair looks nice

Matt is great and very helpful. Josie and him are awesome. I will highly recommend you guys to anyone I come across with body shop needs. Perfect in my opinion.

The Kniesel Team was great... They kept us informed along the way. No shortcuts and we are really Happy. Thanks again Dan Granata

Consistency, and great communication!

Perfect

Care about their customers. Excellent customer service

Very very happy with my experience with your staff and work that was done. Thank you so much

Great job!

Very friendly employees. I was kept up to date on the status of the repairs. The vehicle was ready when promised. The car is beautiful, thanks for the great job.

Excellent work. My compliments to Chris. Allen

Thanks to Nick for all his effort in tracking down the mirror parts for my car. It looks great, and I wouldn't hesitate to recommend your shop for service. Thanks Karen P

They always do a great job

My car looks great, the staff were awesome to work with.

All the folks at Kniesel's are great and I have had always has a wonderful experience. Not sure why but this time it took 3 weeks to complete the repair when initially it was planned to be completed in 2 weeks. On Dec 14 I receive a e-mail telling me that my car is almost complete and if there are any delays you will call me right away. It was estimated that I could pick up the car on Dec. 16th. Did not hear from anyone so on Dec. 15th I called to confirm and was told there was a delay and it would not be ready until Dec. 18th or 19th and I would get a call in advance to confirm. Dec. 17th came without a call so I call to confirm pick up and was told there was another delay and it would not be ready until Dec. 23rd. On The afternoon of Tuesday Dec. 22nd I called to confirm and was told that it would not be ready for pick up until Dec. 23rd or the morning of Dec. 24th at the latest. The morning of Dec. 23rd I called stated that I need the car by close of business Wednesday Dec. 23rd. I was assured that the car will be ready that afternoon. Received a call that afternoon confirming the car would be ready. Picked up my car Wednesday close of business. I understand that delays can happen. In this case it would have been a better customer experience if there was better communication on your end. I was left thinking that the delays were because it was a difficult repair but not really sure. Hope this helps and you enjoy a happy New Year's Day holiday.

Alex was my adjuster he's also very helpful

My car looks great. It was done in a little over 2 weeks. Looks like it was detailed before being given back to me. Thanks.

Thank you for going the extra mile. The car looks great.

Dustin was awesome..he took my car a few days before Christmas, kept me posted every step along the way and got the car back to me in time for me to go out of town. Great Job to all and to the tech who stayed "a little late" to get my job done; I don't know who you are but I thank you.