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Body Shop

Real Reviews From Verified Customers

Lisa H.
Vehicle Make : Lexus
5 out of 5
8/11/2015
Excellent, efficient service! Friendly staff. Will always return.
Mulugeta G.
Vehicle Make : Hyundai
1 out of 5
8/10/2015
I am very disappointed by the service at all. Today even i was talking to the Manager for the scraches and corections that I paid but the work is not done . Then they asked me to pay extra to do the rest. They highlight and all the problems to fix and they gave me the estimate price they get my green light but the work is not done. So I am not Happy they need to estimate accurate ly and after they gave estimation and charge a person the work has to done.ther is no excuse for the wrong estimation or what ever reason. So estimate person and the Manager they can't fix my problem.
Kenny C.
Vehicle Make : Toyota
5 out of 5
8/8/2015
The overall repair job is fine. However, the cleaning job of my vehicle was not that great.
Richard S.
Vehicle Make : Toyota
5 out of 5
8/8/2015
Excellent communication from the front desk and the customer rep all the way through the process. Repairs were completed just as promised.
Pat S.
Vehicle Make : Subaru
5 out of 5
8/7/2015
Friendly, efficient, knowledgeable, courteous and I appreciated the timely updates. Experience went better than I could have imagined. All folks, the GEICO rep, the body shop fellow Matt and Enterprise Rep Beto were a delight to deal with.
Kathleen J.
Vehicle Make : Toyota
5 out of 5
8/7/2015
Excellent customer service and quality of work. The collaboration and communication between Kniesel's staff and the Geico representative was also excellent. Very pleased with the no stress process and repair results. Thank you.
George S.
Vehicle Make : Toyota
5 out of 5
8/7/2015
Great job guys keep up the good work. Having a car washed and waxed and ready for pickup is always a big
Joyce M.
Vehicle Make : Mercedes
4 out of 5
8/7/2015
The work was superb and I'm very pleased with the finished product. My only negative experience was with the clerk on the left side of counter (I think shes pregnant) She was very cold and unfriendly, not pleasant to do business with at all. I wondered if thats how she interacts with all people or just minorities. When I brought my car in Monday she was on the phone but said "I'll be right with you". Another customer came in after me. She addressed her first and totally ignored me. I didn't like that at all. Another clerk came to the counter and asked if I'd been helped. She was warm and pleasant. When I picked up my vehicle the same lady on the left finished my paperwork. Her demeanor was again cold and unfriendly towards me. I was formerly a Call Center Manager and know that good customer service goes a long way. Thank you for the great workmanship on my vehicle.
Roy M.
Vehicle Make : Ford
5 out of 5
8/6/2015
Alex and the team were very helpful and great to work with
Cynthia W.
Vehicle Make : Subaru
5 out of 5
8/6/2015
Friendly, easy to communicate with, excellent work, made a bummer chore a pleasant enough experience!
Business F.
Vehicle Make : Ford
5 out of 5
8/5/2015
Easy and smooth process. Service advisor Dustin was great! Kept me informed about the process the whole way. Very satisfied! Thank you!
Robert B.
Vehicle Make : Dodge
5 out of 5
8/2/2015
Fantastic job! You're the best! Thank you Jaime.
Heather G.
Vehicle Make : Mercedes
5 out of 5
8/1/2015
Fast, courteous, kept me informed,and the body work looks great.
Jeffrey W.
Vehicle Make : Ford
5 out of 5
7/31/2015
Everything was fast and easy. The ladies at the front desk were on the ****. Jason and Doug took care of everything. My car looks GREAT!
Sonja C.
Vehicle Make : Nissan
5 out of 5
7/31/2015
Your staff is friendly and professional.I will recommend you to friends and neighboris.Sonja C
Zafar I.
Vehicle Make : Toyota
1 out of 5
7/31/2015
I wanted my old parts back but they said they didn't have them
Colleen M.
Vehicle Make : Kia
5 out of 5
7/30/2015
The nicest repair place I've ever been in. They treat you like you are first class.
Helen N.
Vehicle Make : Toyota
5 out of 5
7/30/2015
Great service and work Thanks very much :)
Quintin W.
Vehicle Make : Subaru
5 out of 5
7/30/2015
Great experience. Exceptionally friendly and professional staff.
Gerardo T.
Vehicle Make : BMW
5 out of 5
7/28/2015
Nice people, quick repair of my car

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