William W.
Vehicle Make : Dodge
There is 2 dings in the paint on my corner panel tbat was never fixed!!! I left one item in my car and it was stolen!!! You have NO CLUE HOW ANGRY I AM!!!! It was a souvenir baseball from the Nevada Wolf Pack the our Grand Daughter got just last week for Cheerung with the cheerleaders!!! I know for a fact that I left it under my drivers seat!!!! IT NEEDS TO BE RETURNED!!!!
I am so angry about the paint not getting fixed!!!! I pointed it out to Russel the day I dropped it off!!!!
Figure it out before I go to YELP!!! I DID NOT ASK FOR MY CAR TO BE DETAILED ON THE INSIDE!!! GO TO YOUR DETAILER AND GET MY ****!!!!
Michael Y.
Vehicle Make : Audi
The service and communication provided to me was outstanding! Thanks for making the process so easy...
Mike Yadon
Cassie R.
Vehicle Make : Jeep
Always more than satisfied. I will only take my car here
Gina S.
Vehicle Make : Toyota
Ur technician Rauel, kept me updated on everything about my car, he was very professional and very nice!
Joel S.
Vehicle Make : Toyota
Thank you for the excellent job done on my car, and helpful customer service.
Rhonda A.
Vehicle Make : BMW
Bob was very knowledgeable and keep me posted on all steps.
James F.
Vehicle Make : Honda
This is the fifth time at your shop and I tell everyone that if they need a great body shop go to your shop you guys are the best Thank You
Angel B.
Vehicle Make : Honda
Outstanding costumer service!
Rashya H.
Vehicle Make : Infiniti
John Estrada was my account manager and he was a pleasure to work with. He always kept me apprised of the status of my vehicle. He always treated me with a smile, was polite and professional. My car looked great! This was great experience considering it involved a 5 car accident! All the other staff at Kniesel's we're great as well! I'd recommend you guys! Overall excellent customer service! Thank you!
John K.
Vehicle Make : GMC
Excellent experience end product
I was very happy about the results .
Staff support was very polite, friendly, knowledgeable and helpful
Lobby area very clean and organized
Sales rep (John) was very professional
Rita Ann.
Vehicle Make : Volkswagen
Everything was perfect
Paul G.
Vehicle Make : Volkswagen
Good experience. Everything went well. My car was done when they said. Communication was great. All in all a very easy process and my car looks great. Thank you
Amber B.
Vehicle Make : Ford
The repairs were really great but when I was told my car was going to be finished Wednesday night and when I arrived Thursday at noon I was told the car was not finished and it would be a few more hours when I had to drive 40 minutes from work to get there
Scott V.
Vehicle Make : Acura
Many thanks to Lucas for making this experience a flawless one. He was attentive to all my questions and issues of job responding quickly and efficiently.
He kept me posted on status and always such a pleasure to talk to.
Best experience I've ever had.
Thank you again and kudos to a well run business.
Vivian
Evelyn M.
Vehicle Make : Audi
Always great work and service
Earnest G.
Vehicle Make : Ford
Luke was a great person to work with. Made sure I got my car back in proper condition. Would definitely do business with him again!
Kevin C.
Vehicle Make : Lexus
Excellent experience from start to finish!!!
Traci C.
Vehicle Make : Nissan
The entire staff is ALWAYS awesome, from beginning to end. They’re always available to answer questions, but I never have any because they always keep me completely updated on what’s going on and they’re very thorough with the explanations.
Deandre J.
Vehicle Make : Cadillac
I am satisfied with the service however there were a few things that came up I had several parts left in my trunk that weren't put back in the original place I was missing a cover for my back left seat belt and the retractable cover for my trunk no longer retracts im not sure where the parts go.just wanted to give that feedback because I'm not sure if that was an oversight or just a timely thing the mechanic missed.
Sheri W.
Vehicle Make : Toyota
It was very nice to be kept informed about the progress of my car. Joe was pleasant to work with.
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