Karl E.
Vehicle Make : Lexus
We have had repairs done at Kniesel's before and while work done was very good, communication regarding progress was spotty. This time, we received regular updates and work was completed a day early.
Gail B.
Vehicle Make : Hyundai
Timely service completed on time.
Chisa B.
Vehicle Make : Toyota
Every staff member was very courteous and professional. Justin outlined how my issue would be resolved and subsequently, kept me apprised regarding my car’s status.
Upon pickup, not only was my FJ restored to its pristine condition but had also been (30 day sealed) detailed. I was so surprised and happy!
Veronica was extremely efficient and helpful too (i.e. arranging Lyft, converting
coins to paper currency for my driver’s tip).
Michelle T.
Vehicle Make : Kia
Great customer service and up to date updates
Eric L.
Vehicle Make : BMW
Great customer service as always!
Jesus R.
Vehicle Make : Mercedes
My car looks great like I new! I'm I had a pleasant experience with john. He kept informed and updated through the whole process. Thank you again!
Neng K.
Vehicle Make : Acura
The staffs were very friendly and nicely mannered. Loved how everything was settled easily. Text messages were updated like how I asked to and was not a problem. Also, the staff giving me calls to notify me about my vehicle was great!
**** M.
Vehicle Make : Mitsubishi
John was very nice and extremely customer oriented. I forgot here name at the front counter but she was very cheery and nice through the entire time. What I liked the most is that it was done when they said it would be. I knew what was going on the entire time. Thank you, this is rare for any auto type service.
Tom
Kathy N.
Vehicle Make : Nissan
This is our 3rd time coming to Kniesels in Natomas. The customer service is always great! John and his team was awesome! They always keep me updated and always accommodating my needs. They took care everything for me including my car rental! I didn’t have to take my rental back, I left it there with them and they returned for me. I appreciate each and everyone at Kniesels. Thank you again for being so good to my family and I. 5 stars!
-Kathy Nguyen
Martin M.
Vehicle Make : Nissan
Mono was great
Lisa D.
Vehicle Make : Acura
Chris was great at keeping me informed along the way and I got everything I expected from Kniesel’s plus a car wash!
Nancy I.
Vehicle Make : Isuzu
I'm pleased with the service I received from Kn
Kniesel's and Chris Keeler.
Sosan M.
Vehicle Make : Honda
Brian was very professional and polite. He kept me updated on the progress of my car and worked with me to get it done as soon as possible.
Hailey was professional and friendly - she answered calls quickly and was courteous.
Thank you for great service!
Lila L.
Vehicle Make : Nissan
I was very impressed with the staff. They were friendly and helpful. I was so impressed with the efficiency of the repairs. Ocerall, I'm very happy and very grateful that Patrick Olden shuttled me back and forth. Thank you so much.
Bohm.elisa Bohm,lawrance.
Vehicle Make : Chrysler
Blake the man...
John B.
Vehicle Make : Dodge
Justin did a great job in getting me in and out quick.
Balford M.
Vehicle Make : Mazda
My car looks great and is running well. It finished before the projected completion day. I cannot thank you enough.
Maria E.
Vehicle Make : Kia
Extremely friendly staff! I had a million questions and they were always willing to answer every one of them. Special shout-out to**** and Juan for making the process a lot smoother. Dennis made sure his team got my car fixed and ready in just **SIX** days!???? Just in time for me to visit my family down in SoCal. Juan took the time to hear me out, he allowed me to cry and made sure I was okay before anything. He also explained everything in full detail. Not having any family members up in NorCal definitely made the experience that much more traumatic. However****, Juan and the entire Knisel team made this process as smooth as possible and made me feel like family in every aspect imaginable. Thank you so much for everything!!!
Mai Y.
Vehicle Make : Honda
Very friendly staff!
Cga P.
Vehicle Make : Cadillac
10/10
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