Rebecca C.
Vehicle Make : Hyundai
I've only had the car back for a couple of days or so it seems to be just fine so far and it was done sooner then the expected completion date. Everybody was very courteous answer to all my questions and kept me informed. I would definitely recommend your shop thanks for all your help.
Jennifer C.
Vehicle Make : Lexus
Nick Bradwell and the rest of the Kniesels team did an outstanding job in helping me get my Lexus repaired. They are all extremely professional, friendly and exceeded my expectations in having the car repaired so quickly. Thanks, Matt Copeland
Ronald R.
Vehicle Make : Tesla
Working with your company was a terrible experience. I would not recommend you to others and I hope I never need your specialized services again. I was told that I would have to wait three weeks for estimate because you were too busy (customers don't want to hear this) car was not ready for pick up on time and had to wait over an hour to drive off after waiting nearly 8 weeks for the repair and your agent retained my credit card and forgot to return it so I had to drive back to your facility. So, all in all I am not a happy customer. Ron Randolph-Wall
Joseph B.
Vehicle Make : Toyota
Excellent customer experience from the time you come through the front door! My truck looked great and I love the workmanship guarantee!!
**** S.
Vehicle Make : Honda
This is my second visit to this location. I am very happy with the customer service and quality of work. We plan on returning for more body work in the future.
Lisa M.
Vehicle Make : Toyota
You had a great customer service rep (Brianna) who kept us informed every step of the way. She was terrific. We enjoyed working with her.
Our frustration was that car was promised and then not available twice in two days. The reasons were reasonable, but totally frustrating as a customer. The car was delivered four days after promised. That was frustrating.
Lisa F.
Vehicle Make : Nissan
Great communication and the car looked amazing when I got it back. I was very impressed with how clean and vacuumed he car was when finished.
Jackie R.
Vehicle Make : Nissan
Had to take car back next day still not running well. Hopeful it be fone once i get it back . Tamara customet service is very helpful. Thank you for making oir repair go soomth
Nancy T.
Vehicle Make : Nissan
Great customer service.
Rebecca V.
Vehicle Make : Honda
The inside of my car was cleaned out and wiped down, and I really appreciated that.
Wayne L.
Vehicle Make : Toyota
Not upset, just not satisfied yet. I watched my truck being driven into another vehicle in the garage as I waited to pick it up. As a result, my truck is being kept for further repairs. Hoping to leave a favorable survey answer as soon as my truck is repaired.
Paul E.
Vehicle Make : Dodge
Friendly experienced team! Very focused on providing quality service - highly recommend this
business
Reza M.
Vehicle Make : Mazda
Thank you for the very fast work! Happy to have my car back to 100% right before the weekend starts.
Allison B.
Vehicle Make : Honda
There were a lot of communication issues with my insurance company, which may have been mostly the insurance company's fault, but since it's AAA...seems like a kink that might need to be worked out. When I left with my repaired car the stereo didn't work; had to return to have a final step taken care of. Also, the entire contents of my trunk were left in the back seat of my car -- kind of a hassle to move it all back, and then my back seat was kind of dirty. Otherwise, Brianna was very professional and worked very hard to keep the schedule on track and to follow-up with AAA for approvals, etc.
Katie D.
Vehicle Make : Chevrolet
Very pleased with the work. Everyone from admin. personnel to mechanic workers were timely and professional. Thank you!
Bryan H.
Vehicle Make : Kia
Trampas Shakal did a great job keeping us informed of the progress of the repairs, from start to finish.
Vargas.minerva Vargas,ana.
Vehicle Make : Honda
Very good!
Laurel H.
Vehicle Make : Toyota
Everything went smoothly thanks to the email updates
Marcus P.
Vehicle Make : Chevrolet
Great service and fast turnaround. Thank you!
Stephanie K.
Vehicle Make : Nissan
I had a fantastic experience with all the staff I spoke to and especially Justin who was very patient and explained things fully. I also appreciate that my car was cleaner when I picked it up than when I left it - washed and vacuumed. It's these little things and attention to detail that make me recommend Kniesel's to others.
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