Kniesel's Collision Center

None

The car looks like new.

Friendly, professional staff and car looks beautiful! Thank you!

Anthony did an excellent job, very helpful and efficient and Mariah at the front desk was very friendly, overall awesome job.

Carlos was very professional and friendly and went out of his way to make sure I was satisfied. Very happy with the work done.. speedy and efficient.

truck was finished on time and looks great

Apart from the loud political commentary coming from the TV in the lobby, everything about this experience was a delight from start to finish. Thank you!

Overall amazing, thank you all.

Kept me very well informed no surprise I would recommend them to any customer

We were never initial told how long the wait time would be. Case was transferred and parts never ordered until new case worked steohanie got involved. Called Jeff to ask what was going on and why they let us slip through the cracks. Jeff let me know that I don't understand how this works and oh well to me. I complained to Stephanie. Jeff called to apologize. Car took another 4 weeks after that. Car was in the paint shop for over a week. Renting a car out of pocket for only 3 days a week has left us with 720 out of pocket not even including deductible. Had we known it was going to take that long we would have left to begin with, saving us time, money, and headache. Everything was well communicated with Stephanie, she was very kind, nice, and understanding the whole way through...but being the exemplary employee is, would go to Jeff for approval and shot it down. He approved one week of rental car deduction knowing it would cost us a lot more to wait. She asked him to worm with us. He said no. Terrible customer service on his part. We felt forgotten about, I felt belittled by his explaination about how I just don't get it...and they patiently waited 6 weeks, paid and now they got the hell out of here, good riddance! I willl never put my money towards a company that makes me feel that way again. Maybe some retraining on management and how to not talk down to female customers needs to happen. Sincerely, Sarah stoddard

My car looks beautiful and John was great at keeping me informed about the status of my repairs. Thank you

Kniesles was fully professional and quick with my repairs. Not only that, they kept me up to date regularly and when I picked up my car, they vacuumed and detailed it! They certainly didn't have to do that. If I'm unlucky enough get into another accident I will be bringing my vehicle to Kniesles for repairs!

Very good service and communication

Husband happy with the great job so that makes,me happy thank you for your great job and keeping me up to date on the repairs.

I appreciated Dustin keeping me informed about the progress of my repairs and also explaining in detail what needed to be done. Excellent service! I would recommend this place to others needing repairs.

The job was excellent and I am very happy with the work. Great job on every thing from keeping me informed on how the work was going from start to finish.I give a rate from **** to 10 u all get a 10. Thank you so very much for doing a great job.

Excellent service

Chris is great

We are very happy with the repair of our Honda Accord. It was completed in a timely manner with no problems. Chris Keeler is a very professional Account Manager. He made sure everything was done to our satisfaction. I would highly recommend Knievel's Collision Center to anyone who needs auto body repair Thank you so much. The wife is happy that she has her car again. Tom Hanson

I really appreciate my car being done before what was originally said